Are you a detail-oriented professional with strong writing and communication skills who is interested in building a career in immigration field? Do you enjoy working with clients, managing detailed documentation, and handling multiple priorities in a deadline-driven environment?
We are seeking a Legal Case Manager to join our team. This position doesn't require a legal degree or prior immigration law experience. We provide comprehensive training and ongoing guidance to help you develop the knowledge and skills needed to succeed in the role.
Salary Range: $50,000- $55,000 (annually)
- Draft, review, and edit case-related documents and correspondence based on internal guidelines and established procedures.
- Review and revise materials for accuracy, completeness, and consistency.
- Communicate with clients through our case management system to address inquiries, request information and documentation, and provide case updates.
- Assist with reference letter projects and other case-related documentation.
- Coordinate with attorneys and internal teams to keep cases moving forward.
- Manage multiple cases and priorities while meeting established deadlines.
- Maintain accurate and organized case records and documentation.
- Work under deadlines to ensure timely completion and submission of client cases; occasional overtime may be required.
- Perform additional duties and projects as assigned.
- Bachelor’s degree preferred.
- Good English writing, editing, and proofreading skills with excellent attention to detail.
- Good client service and professional communication skills.
- Ability to learn complex processes and apply detailed guidelines consistently.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Self-motivated and able to work independently in a deadline-driven environment.
- Proficiency in Google Workspace, Microsoft Office, and Adobe Acrobat.
- Professional demeanor with a strong sense of responsibility and accountability.
- Previous experience in legal services, immigration, client service, writing, or another detail-oriented professional environment is a plus but not required.
- Mandarin Chinese proficiency is preferred but not required.
- Onsite position: Austin, TX (11801 Domain Blvd, 3rd FL, Austin, TX 78758)
Skills Required
- Strong English writing, editing, and proofreading skills
- Excellent attention to detail
- Professional client service and communication skills
- Ability to learn complex processes and consistently apply detailed guidelines
- Strong organizational and time-management skills
- Ability to manage multiple priorities in a deadline-driven environment
- Ability to work independently and demonstrate accountability
- Proficiency with Google Workspace, Microsoft Office, and Adobe Acrobat
- Bachelor's degree
- Previous experience in legal services, immigration, client service, writing, or another detail-oriented professional environment
- Mandarin Chinese proficiency
What We Do
Pacston Technologies, Inc. is composed of top information technology and management teams. Combining past experience in deep cultivating and cross-industry, we provide one-stop and complete smart business solutions for various industries at home and abroad to enhance customers’ business value, transform business processes, solve business challenges, and create success with enterprises. Based on high-end IT technology and team, we are devoted to becoming a leading brand in the IT industry and a promoter of enterprise digital transformation. Our Service for business： - Customized Internet Application Design - Internet Advertisement SEO - Customized CRM Solution - ERP System Design - Knowledge Process Solution
