Company Description
We are AIR Communities, a top apartment community operator managing properties in major markets. Our team is passionate about providing exceptional service to our residents and communities. If you're a hardworking, detail-oriented, and customer-focused professional, we want you to join us!
Job Description
You will work at Foxchase Apartment Homes , our expansive 2,000+ unit apartment community located on 88 wooded acres and just 5 minutes away from Historic Downtown!
A bit more about what you'll do...
- Provide admin support to leasing staff
- Managing resident paperwork for new leases and renewals
- Handling the entire Move-In process.
- Assisting with making appointments and follow-up calls for leasing staff.
- Respond to and manage resident complaints and/or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns.
- Monitors resident retention.
- Assist residents with any need
- Help residents pay their rent online
- Complete move-in and move-out inspections
- Register cars to park on-site
- Register pets for existing residents
- Assist with parcel pending (package deliveries)
- Enter in service requests for residents
- Answer questions regarding service requests
- Assisting with Notice to Vacates and gather information for move-outs
- Send communication to residents
- Coordinate and plan resident functions
- Responds to and manages resident complaints and/or service issues
- Contact residents about policy violations
Qualifications
- Strong administration skills and superb attention to detail
- Ability to thrive in a Fast Paced environment
- Strong customer service/ Retail/ Hospitality/ Restaurant or Sales background, with ability to consistently meet and exceed sales goals.
- Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
- A reliable mode of transportation.
- Ability to work a flexible schedule including evenings and weekends.
- Ability to read, write, and speak English.
- #PIQ
Additional Information
- You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- Opportunity for during slower parts of the year.
- Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
- Short and long-term disability paid by the company.
- 401(K) and Employee Stock Purchase Plans.
- Paid Vacation, 9 Paid Holidays, and Paid Sick Time.
- Tuition Assistance Program.
- Commuter Benefits and Pet-Insurance.
- Up to on Professional Certification/Licensing for Job Related Curriculums.
- at AIR communities (certain exclusions apply, and an application is required).
- of up to 16 weeks, following the birth or adoption of a child.
- Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
- 15 hours of paid time annually to
- Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and professional development courses.
Candidates extended an offer will be required to undergo a four-panel drug screening that
What the Team is Saying
What We Do
AIR Communities (Apartment Income REIT Corp.), is a publicly traded Real Estate Investment Trust headquartered in Denver, CO. We are one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets, including Boston, Denver, Philadelphia, Los Angeles, and Miami! At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.
Why Work With Us
At AIR Communities, we’re passionate about what we do, both inside and outside of work. When you join our team, you work alongside some of the most dedicated professionals in the industry. We look at career growth as a jungle gym, as well as a ladder, with opportunities to learn and grow in a variety of ways.
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