Learning Specialist
Join one of Maine's most innovative financial institutions. At Town & Country Federal Credit Union, we're committed to helping members make informed financial decisions, building meaningful relationships, and delivering exceptional service.
As a not-for-profit financial cooperative, we're passionate about giving back to the communities we serve. Through financial support and volunteer efforts with organizations like Habitat for Humanity, the Maine Cancer Foundation, and the Eastern Trail Alliance, our employees have meaningful opportunities to make a difference both inside and outside the workplace.
We're seeking a Learning Specialist to join our Learning & Development team. In this role, you'll help employees grow, succeed, and perform at their best by designing, delivering, and evaluating engaging learning experiences that support individual development, organizational effectiveness, and the Credit Union's strategic goals.
Functions and Responsibilities
The Learning Specialist designs, develops, and facilitates both in-person and virtual learning programs. The ideal candidate is an engaging facilitator, skilled instructional designer, and collaborative partner who is passionate about employee development and lifelong learning.
Key responsibilities include:
- Designing, developing, and facilitating learning programs for employees at all levels.
- Conducting training needs assessments, identifying learning objectives, applying adult learning principles, and developing engaging learning materials in partnership with subject matter experts.
- Preparing instructional materials, coordinating room and technology setup, delivering training sessions, and communicating with participants and managers before, during, and after training events.
- Maintaining and continuously enhancing learning programs, training content, and course offerings to support employee development and organizational objectives.
- Administering the Learning Management System (LMS), including creating and analyzing reports, evaluating system functionality, identifying improvement opportunities, and maximizing system utilization.
- Researching, evaluating, and recommending external learning resources and development opportunities, including online courses, webinars, conferences, university programs, and workshops.
- Monitoring industry trends and best practices to ensure learning programs remain current, engaging, and aligned with organizational needs.
Annual Salary $72,000 - $75,000
Experience & Education
Three to five years of similar or related experience. A bachelor’s degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor’s degree.
Interpersonal Skills
Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
- Enters and locates information on computer.
- Presents information to individuals and/or small or large groups.
- Communicates effectively in person or by using electronic equipment and devices.
- Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
- Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
- Visually locates and identifies information, often in small print.
- Reads information, often in small print.
- Sits at desk and stands for extended periods of time.
- Repetitive motion with hands and arms while using computer.
- Lift up to 25 lbs.
Location
This department is located at our Operations Center in Scarborough, Maine.
Benefits
Medical (HSA), dental, vision, disability, and life insurance. Maine Paid Family Medical Leave, Employee Assistance Program, bonus earning, 401K employer match, profit sharing, generous paid vacation and paid holidays, paid volunteer days, tuition reimbursement, free corporate logo wear, credit union product discounts, and lots of perks!
Skills Required
- Three to five years of similar or related experience
- Bachelor's degree or industry-recognized certification equivalent
- Design, develop, and facilitate in-person and virtual learning programs
- Conduct training needs assessments and apply adult learning principles
- Administer Learning Management System (create and analyze reports)
- Strong facilitation and instructional design skills
- Excellent interpersonal and communication skills; ability to influence and motivate others
- Ability to present to groups and perform physical tasks (sit/stand, repetitive motion, lift up to 25 lbs)
What We Do
Town & Country Federal Credit Union is a member-owned, not-for-profit financial cooperative based in Southern Maine. The organization is committed to promoting financial wellness by building solid, long-term relationships with its members and helping them save, invest, and plan for their future. They prioritize their members' goals and dreams, providing an unmatched level of financial value and superior service to the local community.
