Learning Management Specialist
Mariner is seeking a skilled Learning Management System (LMS) Specialist to oversee the daily operations of Docebo and ensure the efficient, reliable delivery of organization-wide learning initiatives. This role is responsible for user support, administrative management of the LMS, and quality assurance in project execution. The ideal candidate is technically proficient with strong organizational and interpersonal abilities and collaborates closely with HRIS, other LMS specialists, and cross-functional teams.
Key Responsibilities:
Platform Configuration & Customization: Handle daily administration and configuration of the LMS. Recommend and implement system enhancements to optimize functionality and user experience.
User Support & Troubleshooting: Serve as the first point of contact for user issues, investigate root causes, and resolve or escalate technical problems to ensure seamless system operation.
Project Review & Quality Assurance: Review system configurations, test learner experiences, and confirm launch readiness for new content and features.
Technical Proficiency: Navigate the LMS and integrated technologies with ease, stay informed about new LMS trends, and communicate upcoming enhancements to stakeholders.
Collaboration with Content Creators: Work with content owners to ensure course and content additions align with business strategies and governance standards, maximizing overall LMS effectiveness.
Content Management: Upload, organize, and configure learning content and paths. Conduct system testing and quality checks to ensure content functionality.
User Management: Administer user accounts, roles, and permissions accurately and securely.
Reporting & Analytics: Monitor user activity, validate data accuracy, and generate reports to inform strategic decisions.
Knowledge, Skills and Abilities:
Technical Expertise: In-depth knowledge of LMS platforms, with experience in maximizing system capabilities. Familiarity with tools like Smartsheet for request tracking and automation workflows is a plus.
Problem-Solving: Advanced troubleshooting skills; able to analyze and resolve complex system issues, breaking them down into actionable components.
Communication: Outstanding verbal and written communication skills to interact with stakeholders at all levels, ensuring clarity regarding technical aspects and support.
Attention to Detail: Highly organized, precise, and thorough in all aspects of work, with strong planning and task prioritization skills.
Adaptability: Demonstrates a willingness to learn and embrace new tools and technologies, positively responding to change and unexpected challenges.
Requirements:
Bachelor’s degree in organizational development, instructional design, instructional technology, management information systems, or a related field preferred.
Minimum of 3 years of experience in LMS administration, learning technology, or technical support.
At least 1 year of hands-on experience with Docebo administration; 2 years preferred.
Proficient with LMS management tools and technologies, including content authoring, database management, authentication, integrations, analytics, and reporting.
We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance.
By submitting your application, you agree to the collection and use of your personal information as described in our Employee and Applicant Privacy Notice.
EOE M/F/D/V
Skills Required
- Bachelor’s degree in organizational development, instructional design, instructional technology, management information systems, or a related field
- At least 3 years of experience in LMS administration, learning technology, or technical support
- At least 1 year of hands-on experience with Docebo administration
- Two years of hands-on Docebo administration experience
- Proficiency with LMS management tools and technologies, including content authoring, database management, authentication, integrations, analytics, and reporting
Mariner Wealth Advisors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mariner Wealth Advisors and has not been reviewed or approved by Mariner Wealth Advisors.
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Healthcare Strength — Health coverage is described as robust, with low associate premiums, strong employer subsidy, and comprehensive options that include telehealth and therapy access.
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Leave & Time Off Breadth — Paid time off, parental leave, and 11 paid holidays are explicitly provided, complemented by paid volunteer hours that broaden time‑off support.
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Retirement Support — A 401(k) with company match is part of the core package and the plan is regarded positively within the overall benefits mix.
Mariner Wealth Advisors Insights
What We Do
Mariner Wealth Advisors is a leading national wealth advisory firm. Mariner’s wealth advisory teams help clients achieve & maintain financial peace of mind – preserving the wealth they have created & building a legacy for future generations of family & business leaders. To do so, we provide holistic, innovative & client-focused solutions. We bring together talented resources, innovative offerings & proactive advice with a single purpose in mind – to deliver confidence to our clients so they can focus on what’s most important. Our clients include individuals, families & institutions. Our wealth solutions include: • Wealth planning • Investment advisory services • Multi-generational wealth planning • Risk Management • Philanthropy • Executive compensation planning • Business succession planning • Family office services • Retirement planning To learn more about us, please visit marinerwealthadvisors.com.
