About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
- Maintain communication with personnel to know their needs in terms of Occupational Safety and Health.
- Allow the participation of its collaborators in the activities programmed by the COPASST, COEXISTENCE COMMITTEE and/or the organization in OSH aspects.
- Set an example in complying with all the Safety Standards and procedures of the SG.
- Know, understand, and apply the Occupational Health and Safety policy.
- Ensure the good order and cleanliness of their area.
- Immediately report acts, unsafe conditions, adverse health conditions, emergencies, environmental impacts or potential environmental impacts, accidents and near misses, safety hazards, process failures, non-conforming products, and others that may affect product quality.
- To take care of their health and to perform work activities safely.
- Provide clear, truthful, and complete information about their health condition.
- Comply with the rules, regulations, procedures, and instructions of the company's OSHMS and the verbal and written indications in this regard.
- Inform the employer or contractor promptly about the hazards and latent risks in their workplace
- Attend and actively participate in training, induction, prevention, and risk control activities defined by the company, the COPASST, and the Coexistence Committee.
- Participate and contribute to the fulfillment of the OSH objectives.
- Communicate all suggestions and consult all concerns related to occupational health and safety.
- Make rational use of paper, water, energy, and natural resources.
- Elect or be elected as a member of the COPASST or Coexistence Committee.
- Participate in the identification of hazards, evaluation, and assessment of risks.
- Promote the improvement of the SG, with the development of suggestions and identification of improvement actions to the SG-OSH.
- Know and apply the actions described in the emergency plan.
- Proficiency in the use of PC applications, Gmail, and Google Business applications as well as Microsoft Office applications
- Ability to work on a flexible schedule including weekends, holidays, evenings, and long hours
- High energy, enthusiastic, motivational training style
- Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required
- Knowledge of adult learning techniques, and instructional design concepts for computer-based training.
- Ability to clearly articulate thoughts
- Ability to think critically
- At least 2+years of training experience in a call center environment
- This application will be used for positions that are located on-site at one of our offices in Colombia.
- We ask that the Learning Experience Leader have an open and flexible schedule - the schedules of operations depend on the client's needs
- Product Knowledge
- Training Delivery
- Adult Learning Theory
- Training Material Development
- Communication Skills
- Coaching & Feedback
- Technology Proficiency
- Evaluation & Assessment
- Adaptability
- Time Management
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Skills Required
- Proficiency in PC applications, Gmail, Google Business applications, and Microsoft Office applications
- Ability to work a flexible schedule, including weekends, holidays, evenings, and long hours
- High-energy, enthusiastic, and motivational training style
- Strong organizational, planning, project management, problem-solving, communication, presentation, facilitation, and influencing skills
- Knowledge of adult learning techniques and instructional design concepts for computer-based training
- Ability to clearly articulate thoughts
- Ability to think critically
- At least 2 years of training experience in a call center environment
TaskUs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaskUs and has not been reviewed or approved by TaskUs.
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Healthcare Strength — Core U.S. materials and filings show medical, dental, vision, life insurance, and short- and long‑term disability are standard offerings. Feedback suggests the company consistently emphasizes solid health coverage across roles, with country‑specific enhancements in some markets.
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Retirement Support — Company filings confirm a 401(k) Savings Plan with an employer match (effectively up to a 4% match under the cited formula). Feedback suggests the program has clear categories and defined terms that candidates can verify at offer stage.
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Wellbeing & Lifestyle Benefits — Careers materials highlight robust wellness programs, including a clinician‑led Wellness & Resiliency focus and other culture perks. Feedback suggests these wellbeing supports are a notable differentiator versus typical sector offerings.
TaskUs Insights
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
