Learning & Development Specialist

Posted 3 Days Ago
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Chicago, IL, USA
In-Office
103K-126K Annually
Mid level
Professional Services • Real Estate • Industrial • Infrastructure as a Service (IaaS)
The Role
Supports the design, delivery, and administration of learning and development programs, including onboarding, eLearning, classroom training, webinars, assessments, and career development initiatives. Conducts training needs assessments, creates instructional materials, manages learning content and records in Cornerstone OnDemand, evaluates program effectiveness, and coordinates training logistics. Partners with construction operations, project management, safety, field supervision, and corporate teams to address skill gaps and promote continuous learning.
Summary Generated by Built In
Skyline is Building Better Together 

Come join us at Skyline Construction, a leader in commercial interior construction founded in 1996. Today, Skyline operates multiple offices located throughout California, Washington, and Illinois.  Skyline is a 100% employee-owned, award-winning General Contractor, with an award-winning CEO at the helm. We believe that we are “building better together”.   

What’s in it for you? 

The Learning & Development Specialist reports to the Learning & Development Manager (L&D Manager) and is responsible for assisting the L&D Manager with designing, implementing, and managing training and development programs that support employee growth, operational excellence, leadership development, and workforce engagement across the organization. This role partners with leaders in construction operations, project management, field supervision, safety, and corporate functions to identify skill gaps, develop training solutions, and promote a culture of continuous learning.

The Learning & Development Specialist will play a key role in onboarding new employees, supporting career development initiatives, maintaining training records, and ensuring employees have the knowledge and skills necessary to deliver high-quality tenant improvement construction projects safely, efficiently, and in alignment with company values. 

 

As a Learning & Development Specialist, you will serve in the following areas: 

Essential Duties and Responsibilities

    • Assist Learning & Development Manager to translate business needs, role expectations, and process knowledge into engaging learning solutions.
    • Assess training and development needs through surveys, interviews, focus groups, performance feedback, and communication with managers, employees, and business stakeholders.
    • Design and build engaging eLearning courses, modules, interactions, learning paths, videos, and supporting materials using tools such as Articulate Storyline, Rise, Vyond, Cornerstone, and Microsoft 365.
    • Develop quizzes, knowledge checks, scenario-based activities, participant handouts, answer keys, and other reinforcement tools to support learner practice and measure understanding.
    • Create, organize, plan, and present various forms of training, including onboarding, one-on-one training, webinars, and classroom sessions for employees.
    • Create, maintain, and organize reusable course templates, procedure guides, multimedia assets, job aids, and learning resources to support consistent, scalable content development across programs.
    • Ensure that training materials, eLearning courses, videos, assessments, and learning programs remain current, accurate, engaging, and aligned with policies, business strategies, and program goals.
    • Maintain records of training and development activities, attendance, assessment results, completion data, and retraining requirements.
    • Administer learning content within Cornerstone OnDemand, including course maintenance, assignments, completion tracking, reporting, and learner support.
    • Evaluate program effectiveness through assessments, surveys, feedback, and training data; recommend improvements to strengthen engagement, retention, and business impact.
    • Support webinar coordination, learner communications, and training logistics as required. 
    •  
      The duties and responsibilities listed above are representative of the role but should not be considered an exhaustive list. As Skyline's Learning & Development team continues to grow and mature, additional responsibilities, projects, and opportunities may be assigned to support the evolving needs of the business. 

The successful candidate will possess

  • Excellent verbal and written communication skills with strong graphic design ability.
  • Understanding of the training process.
  • Strong presentation skills with the ability to moderate large groups.
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Strong instructional design, visual communication, and adult-learning skills.
  • Ability to translate complex business processes into engaging learning experiences.
  • Familiarity with AI-enabled learning tools and emerging learning technologies.
  • Extremely proficient with Microsoft Office Suite and related program software.
  • Ability to work in a fast-paced environment and the ability to work under pressure.
  • Experience working across multiple-client groups and functions.
  • Some travel to California and Washington required. 

Education and Experience

  • Bachelor’s degree in communications, organizational development, training, business or a related field preferred.
  • 3+ years of experience in Learning & Development, instructional design, training development, talent development, or related field.
  • Experience developing eLearning content using instructional design tools such as Articulate Storyline, Rise, or similar authoring platforms preferred.
  • Learning Management System (LMS) knowledge required, Cornerstone On Demand preferred.
  • Construction General Contractor or similar industry experience preferred. 

Perks and Benefits

  • Employee Stock Ownership Plan (ESOP) 
  • Competitive Medical Insurance plan options including an HSA plan with Company deductible contributions.  
  • Dental Insurance  
  • Vision Insurance  
  • 401K Plan Matching  
  • Unlimited PTO  
  • Life Insurance  
  • Flexible Spending Account (FSA)  
  • Gym reimbursement program  
  • Ability to enroll in various voluntary benefits (Pet Insurance, Identity Theft Protection, Legal Assistance and more.) 

Skills Required

  • Strong verbal and written communication skills
  • Strong graphic design and visual communication skills
  • Understanding of the training process
  • Strong presentation skills and ability to moderate large groups
  • Experience with multimedia training platforms and methods
  • Instructional design and adult-learning skills
  • Ability to translate complex business processes into engaging learning experiences
  • Familiarity with AI-enabled learning tools and emerging learning technologies
  • Proficiency with Microsoft Office Suite and related software
  • Ability to work in a fast-paced environment and under pressure
  • Experience working across multiple client groups and functions
  • Bachelor's degree in communications, organizational development, training, business, or a related field
  • 3 or more years of experience in Learning and Development, instructional design, training development, talent development, or a related field
  • Experience developing eLearning content with Articulate Storyline, Rise, or similar authoring platforms
  • Learning Management System knowledge
  • Cornerstone OnDemand experience
  • Construction general contractor or similar industry experience
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The Company
HQ: San Francisco, CA
878 Employees
Year Founded: 1953

What We Do

Skyline Construction is a 100% employee-owned general contractor specializing in large-scale commercial interior construction. As a people-first organization, they deliver creative and efficient environments for commercial offices, life science, healthcare, and hospitality projects. They provide high-quality services in project management, accounting, and marketing to turn mundane spaces into stunning, high-efficiency professional environments.

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