Senior Learning & Development

At Omise, we believe the digitalization of the economy has opened up the world and offers endless opportunities to grow and make meaningful connections with one another. Omise is powered by its payment infrastructure sister company, Omise Payment Holdings, which provides one-stop online payment solutions.

Omise connects people, businesses and society in innovative ways to provide fair and open access to a growing economic ecosystem under its vision of enabling access to the digital economy for everyone. We are on a mission to make digital finance seamless and borderless for people and businesses. Our solutions are used by thousands of companies worldwide including Toyota, ByteDance, ICBC, SCB, True, Allianz Ayudhya, McDonald’s, BMW, King Power and Pomelo.

We are obsessed with solving financial coordination problems and developing new business models and technology that enable businesses to grow. We focus on addressing financial complexities and chokepoints by offering seamless and borderless solutions for our customers because we want them to focus on their core business and value proposition. 

As a value-driven organization, we are dedicated to selecting and retaining the sharpest minds across all functions. Help us make digital finance seamless and borderless for people and businesses. 

Why we need you

As a Senior Learning & Development (L&D) professional, you will play a pivotal role in strengthening Omise’s learning culture across Thailand, Singapore, Malaysia, and Japan. This role requires advanced expertise in program design, facilitation, and stakeholder engagement. You will represent L&D in key initiatives, act as a trusted advisor to employees and leaders, and contribute deep knowledge to ensure learning programs are impactful, relevant, and aligned with business needs. Your independence, professional judgment, and ability to anticipate future needs will drive the success of development initiatives and support the growth of colleagues across the organization.

What you will be doing

Learning Program Design & Facilitation

• Design and deliver advanced learning programs across multiple regions that align with organizational goals.
  
• Develop structured learning paths that strengthen leadership readiness, technical capability, and professional growth.
  
• Apply blended learning methods, digital platforms, and external certifications to create high-impact programs.
  
• Facilitate engaging and professional sessions, including leadership, technical, and professional development workshops.
  

Program Evaluation & Continuous Improvement

• Evaluate the effectiveness of learning initiatives through data analysis and participant feedback.
  
• Prepare reports and dashboards that communicate program impact to stakeholders and senior leadership.
  
• Anticipate emerging learning needs and refine programs to keep them effective and relevant.
  
• Introduce new approaches and practices that enhance the value and competitiveness of learning initiatives.
  

Learning Systems & Data

• Maintain accuracy and quality of training records and dashboards across all regions within the Learning Management System (LMS).
  
• Take responsibility for producing analytics that highlight participation, completion rates, and outcomes.
  
• Provide insights that support informed decision-making and business alignment.
  

Compliance & Regulatory Training

• Ensure all training programs meet Department of Skills Development (DSD) requirements.
  
• Keep compliance records accurate and audit-ready.
  
• Use compliance requirements as opportunities to add value and strengthen employee development.
  

Collaboration & Engagement

• Partner with People Operations and business teams to align learning programs with organizational objectives.
  
• Act as a senior point of contact for employees and managers on L&D matters.
  
• Encourage participation in learning opportunities and promote a culture of continuous development.
  
• Share expertise with colleagues, providing mentorship and guidance that supports their growth.
  

Senior-Level Expectations (5–7 Years of Experience)

• Demonstrated ability to design, deliver, and refine programs that scale across multiple regions.
  
• Depth of experience in creating structured learning paths that prepare employees for leadership and technical growth.
  
• Strong skill in analyzing learning data and presenting insights that influence stakeholders.
  
• Capability to balance compliance requirements with engaging program design.
  
• Recognized as a trusted professional in L&D, with a track record of supporting colleagues and contributing to the broader development culture.
  
• Expected to serve as a role model for high-quality facilitation, professional standards, and continuous improvement in learning.

You

• Bachelor’s degree in Human Resources, Organizational Development, or a related field.
• 5–7 years of experience in Learning & Development or a closely related discipline.
• Proven expertise in designing and delivering impactful learning programs for diverse employee groups.
• Strong knowledge of adult learning principles, instructional design, and blended learning approaches.
• Hands-on experience with Learning Management Systems (LMS) for program administration and reporting.
• Analytical ability to evaluate program effectiveness and clearly communicate outcomes.
• Excellent facilitation and communication skills, with the ability to work across cultures and regions.
• Skilled at working independently, prioritizing effectively, and delivering consistent, high-quality results.
• Recognized for professional credibility and trusted as a key resource on learning initiatives.
• Committed to continuous development, both personally and in supporting the growth of others.

How to apply

If you liked what you read and believe you are up for the challenge, we are pleased to welcome you to the recruitment process for this position. Simply click on Apply and submit your contact info. Afterward, this will happen next:

• The hiring team will review your application
  
• 2-3 Interviews with the hiring team, People Operations team and all stakeholders involved in the process

Why you’ll love it here

• Work with other talented, ambitious international colleagues who love their craft
• A modern and well-equipped work environment
• Flexible working hours
• A medical healthcare plan and annual health check-up
• A friendly bunch of colleagues

What we believe in

• We cultivate teamwork and a trust-based working culture
• We celebrate diversity and continuous improvement
• Giving our employees the opportunity and create for their own success

About Omise

• Founded in 2013, 400 people
• Headquartered in Japan, with operational headquarters in Bangkok and  offices in Singapore, Indonesia, Malaysia and Vietnam
• Raised over $236M of funding to date from institutional investors including SCB10X, SPARX Group Co. Ltd., Toyota Financial Services Corporation, JIC Venture Growth Investments, MUFG Bank, Mars Growth Capital, Ascend Venture Group, and more
• Won Digital Startup of the Year at Digital Thailand Big Bang 2017
• Won Forbes Japan Startup of the Year 2018
• Won 3 awards from International Business Magazine Award 2020
  • Most Innovative Electronic Payment Platform for Singapore
  • Most Innovative Seamless Transactions Provider for Singapore
  • Best Payment Solutions Provider in Singapore
• Won Mizuho Innovation Award 2022 (Q2)

Life at Omise

Nearly 400 Omi-squad work from our six office locations as well as remotely from home or co-working spaces. While we are a global company, a lot of our thinking goes into how to solve payment problems at the hyper-local level to help businesses scale and reach their customers.

Our core values — simple, real, and beautiful serve as our North Star and are integrated into how we work and the results of our work. 

At Omise, we empower people to embrace project-ownership and take initiative. We love to see Omi-squad act as the owner of the outcome and confidently provide solutions to each challenge, taking a collaborative teamwork approach. Our fellow Omi-squad are encouraged to discuss and share ideas, and are given the freedom to explore all areas of their work, in order to achieve the expected results.

People at Omise are from different backgrounds and together, we contribute to creating an inclusive, friendly, and safe working environment. As a company, we embrace diversity and value open discussions, a learning mindset, professionalism, and respect. “Growing with us” means to celebrate the challenges and to always look for opportunities to learn, develop your skills, and move one step forward each day. If this is the work environment you are looking for, then get in touch with us.

We look forward to hearing from you. Omise embraces diversity and nourishes an open and inclusive work environment. We are home to over 27 nationalities and all decisions to hire, promote or discharge are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other applicable legally protected characteristics.

* Discover how Omise prioritizes and protects your privacy and data by clicking HERE to explore our Human Resources privacy policy before you embark on your journey with us.