Learning & Development Manager

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Tanzania, the United Republic of
Remote
Mid level
Fintech • Software • Financial Services
The Role
Manages organization-wide learning and development, including training needs analysis, curriculum development, scheduling, provider coordination, talent strategies, succession planning, talent mobility, and management trainee programs. Analyzes talent data, supports employee training queries, facilitates programs, communicates with stakeholders, and balances training quality, cost, and budget constraints.
Summary Generated by Built In

  1. JOB TITLE AND DOMICILE
Job TitleL & Dev. Manager Reports to (Title of Line Manager)Head Of HRFunction/DivisionHRRegion OR DepartmentHead OfficeBranch OR SectionHead OfficeJob LevelMLC
  1. JOB PURPOSE

Reporting to the Head of HR, the person will have overall responsibility for supporting skills development, talent development, leadership development and working with local training partners to develop and implement apprenticeship programs to meet short and long-term needs of KCBT.

  1. KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

  • Develop training material and curriculum on project basis across all functions including core technical skills training, soft skills training, and leadership development curriculum.

  • Conduct Training Needs Analysis (TNA) process across a range of functions and work with function heads to identify appropriate interventions ensuring alignment to Performance Development plans

  • Schedule training interventions in accordance with the overall training plan 

  • Source training requirements both internally and external service providers that meet training strategy. Delivery of broad base of courses across varied functions

  • Ensure specific Talent deliverables are implemented through the development of appropriate Talent Strategies. 

  • Consolidate and analyze the KCBT talent management information, data and statistics. This includes succession plans, career development plans and critical talent documents

  • Manage the movement of KCBT talent across KCB Group. 

  • Energize and drive the Management trainee and Management Entry programs to deliver on the bank's future talent pipeline requirements. 

 

  1. DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL

  • Ensure staff queries related to Training e.g. E-learning etc
  • Facilitate proposed and scheduled Trainings
  • Communicate with Training service providers on payments, training updates etc
  • Communicate with Heads of Departments, managers and Training target groups on proposed and arranged Training
  • Give HoD and Managers feedback on Training programs
  • Aligning proposed trainings with Established TNA
  • Compile data on Training


  1. CHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOB
  • Obtaining training Confirmations
  • Facilitating ad-hoc Trainings 
  • Operating with-in the constrained budget
  • Balancing between Quality and cost of Training programs
  • Aligning specific costs to Training due to decentralization of payments.


  1. Academic & Professional
ParticularsDetailSpecific Field or QualificationNeed Type[3]Education University degree from a recognized university

relevant HR professional qualifications


RQ

Possession of a post graduate diploma in HRPossession of a post graduate diploma in HR

AA

  1. Experience
Detail

Minimum No of Years

Need Type[4]

Experience in Training & Development 

A minimum of 4

ES

Talent Management & Development

A minimum of 2

ES

Demonstrated creativity and analytical skills

A minimum of 2

ES

Experience in other HR Functions

A minimum of 2

DE


 

 

Skills Required

  • University degree from a recognized university
  • Relevant HR professional qualifications
  • Postgraduate diploma in HR
  • At least 4 years of experience in Training and Development
  • At least 2 years of experience in Talent Management and Development
  • At least 2 years demonstrating creativity and analytical skills
  • At least 2 years of experience in other HR functions
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The Company
HQ: Nairobi, Kenya
6,751 Employees
Year Founded: 1896

What We Do

KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.

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