Learning and Development Specialist

Posted 10 Days Ago
Be an Early Applicant
Wilmington, NC
In-Office
57K-93K Annually
Mid level
Fintech • Payments • Financial Services
The Role
The Learning and Development Specialist creates and delivers tailored development programs, collaborates with leaders, facilitates training, and promotes performance evaluations to enhance organizational capabilities.
Summary Generated by Built In

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and its People 

This individual will support the execution and delivery of breakthrough learning experiences and development initiatives designed to increase individual and organizational capability. The Learning and Development Specialist leads with a human-centered approach and is a champion and subject matter expert for facilitating change. Putting our people first creates pathways for cross-functional leaders and teams to achieve established objectives and key results. 

   

What You’ll Do at Live Oak 

  • Create data-driven development programs that align with the organization’s strategic objectives and support our mission. 
  • Collaborate and consult with cross-functional business leaders and teams to design and deliver tailored learning and development solutions. 
  • Serve as a trusted expert and partner by exercising subject matter expertise in change management, project management, and design thinking. 
  • Facilitate effective training and development programming in multiple environments, including in-person and hybrid settings. 
  • Contribute meaningfully to our people strategy by promoting the adoption of the mindsets, skillsets, and toolsets that support growth and change. 
  • Establish and maintain performance evaluation methods for training content, delivery, activities, engagement, and outcomes. 
  • Evaluate performance, skills, and knowledge to identify gaps and suggest training to enhance individual and bank-wide capabilities and performance. 
  • Recommend and develop employee engagement programs in coordination with the Executive team and other functions. 
  • Partner with internal subject matter experts and external vendors to achieve defined learning and development objectives. 
  • Advise and support managers in curating and implementing career development plans and career pathing. 
  • Manage, track, and report on all compliance and regulatory training activities, ensuring accurate completion records, timely escalations, and audit‑ready documentation aligned with organizational, industry, and legal requirements.
  • Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC

Required Experience 

  • A Bachelor’s degree in a related field or 3-5+ years of relevant experience with demonstrated expertise and work autonomy. 
  • Experience developing programs and platforms that engage large-scale audiences and serve various cross-functional stakeholders. 
  • Understanding and application of project management and change management concepts.   
  • Experience with a range of leading market solutions in the realm of learning management, including Workday Learning, Brainshark, LinkedIn Learning, and/or another LMS. 
  • Demonstrated ability to multi-task and work in an ambiguous and dynamic environment. 
  • Excellent communication skills with the ability to clearly summarize complex issues and present recommendations. 
  • Outstanding interpersonal skills and ability to collaborate, inspire, and motivate others. 

 

Preferred Experience 

  • A creative and open mindset with experience managing up and down to internal stakeholders. 
  • Capable of balancing individual and team responsibilities with a strong sense of ownership and initiative. 

Our Values

  • Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

  • Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

  • Respect: Treat everyone with courtesy, politeness, and kindness.

  • Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

  • Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].

EEO is the Law

The base pay range for this position is $56,540.00 - $92,520.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.   

Top Skills

Brainshark
Learning Management Systems
Linkedin Learning
Workday Learning
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The Company
969 Employees
Year Founded: 2008

What We Do

Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are.

As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking.

Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking.

Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.

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