PRINCIPAL ACCOUNTABILITY
The Learning and Development Specialist (LDS) is responsible for designing, implementing, administering and facilitating employee learning and development programs to improve individual skills or organizational performance. This position partners with leadership and department heads to assess training needs, develop learning solutions and deliver in-person training via classroom and virtual settings. This position administers the Learning Management System (LMS) and coordinates operational activities to ensure the successful design and execution of learning programs and projects.
The LDS works closely with internal stakeholders and Human Resources (HR) to provide training and development for Carter BloodCare (CBC) employees. This includes implementing business and HR programs, creating and conducting training, continuously seeking process-improvement opportunities and supporting employee engagement. The LDS exercises discretion, maintains an exceptionally high level of confidentiality, and uses sound judgment when dealing with sensitive issues.
The LDS exemplifies and champions HR service standards, CBC Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the LDS is required to attend meetings and training sessions, as assigned.
The LDS conducts a wide range of training initiatives that support business and HR needs for employee engagement, process improvement, and employee development. Professional appearance and attendance are essential. Exempt employees are expected to maintain availability beyond standard business hours when business needs arise. Regular full-time attendance is required during normal working hours
QualificationsEDUCATION
- Bachelor’s Degree from an accredited university, with a concentration in Human Resources, Business Administration, Communications, or a learning-oriented field
- Professional certification in Learning and Development or Training (e.g. CPTD, APTD), preferred
EXPERIENCE
- Minimum of 4 years of experience designing, developing, and delivering employee learning and development programs in a corporate or business environment, preferably in an HR environment, partnering with business leaders
SKILLS AND KNOWLEDGE
- Proficient with content development tools and course development, including performance-based and audio/video software
- Strong understanding of instructional design theories and models, research skills, data assessment, and informed decision-making to create project plans and achieve milestones that align with strategic organizational objectives and are consistent with standards, practices, policies, procedures, regulations, or governmental law
- Strong facilitation and collaboration skills; Ability to work effectively with others to deliver high-quality programs, initiatives, and presentations
- Creative thinker with the ability to translate complex information into clear, concise messaging
- Ability to maintain a continuous focus on improvement opportunities
- Excellent organizational and detail-oriented skills, with the ability to prioritize and manage time effectively to meet established deadlines
- Advanced computer skills (e.g., learning tools, MS Office, video and audio conferencing, SharePoint, LMS, Adobe, Articulate, Camtasia) and technologies (e.g., electronic quizzing/polling, video creation
PHYSICAL AND MENTAL STRESS FACTORS
- Stress associated with the ability to operate all equipment necessary to perform the job
- Primarily a sedentary job that requires the ability to walk, stand, bend, and move up to 20 pounds
- Mental stress due to tight deadlines and project implementation, within limits anticipated due to the nature and scope of the position
- Ability to stay calm and on task in high-stress situation
Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- Bachelor's degree from an accredited university in Human Resources, Business Administration, Communications, or a learning-oriented field
- Four years of experience designing, developing, and delivering employee learning and development programs in a corporate or business environment
- Experience partnering with business leaders
- Professional certification in Learning and Development or Training, such as CPTD or APTD
- Proficiency with content development tools and performance-based, audio, and video software
- Understanding of instructional design theories and models, research, data assessment, and informed decision-making
- Strong facilitation and collaboration skills
- Ability to translate complex information into clear, concise messaging
- Excellent organizational and detail-oriented skills, including prioritization and time management
- Advanced computer skills with learning tools, Microsoft Office, video and audio conferencing, SharePoint, LMS, Adobe, Articulate, and Camtasia
- Ability to walk, stand, bend, and move up to 20 pounds
What We Do
Carter BloodCare is an independent, community-based nonprofit blood center serving North, Central and East Texas. It collects donations through donor centers and mobile and community drives, then processes, tests, stores and distributes blood and blood components to hospitals and other medical facilities. The organization supplies transfusion resources for patients with urgent and ongoing medical needs, guided by its mission to save lives by making transfusion possible.
