Learning & Development Specialist (Multifamily Training & Yardi Software Experience Required)

The Olympus Property Difference

Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.

We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.

We are seeking an L&D Specialist who is an inquisitive, analytical thinker and a creative problem solver who is passionate about inspiring and educating others. With a deep interest in understanding the "why" behind concepts, this individual thrives in helping others grow and succeed.

Working closely with the Learning & Development team, the L&D Specialist will design, develop, and deliver engaging blended learning experiences to enhance employee development. This role requires both a strong technical background and familiarity with multi-family operations. You will be responsible for specific regions, with performance measured through data analytics. 

Niche must-have requirements for this role include:

• Multifamily property management training experience and/or involvement in multifamily mentorship program(s)
• Proficiency in Yardi Property Management Software (PMS) 
• Ability to travel up to 30% nationwide

This is an onsite in-office role based out of Fort Worth and requires that the L&D Specialist reside in Dallas-Fort Worth or be willing to relocate. 

Key Responsibilities:

• Training Delivery: Deliver high-quality, engaging training via multiple platforms, including in-person and virtual
• Onboarding & Orientation: Manage Olympus New Hire Orientation and onboarding logistics, ensuring materials are up-to-date and relevant as business needs evolve.
• Employee Development: Provide new employees with training on workflows, procedures, and systems; offer additional training for existing employees as needed.
• Workshops & Refresher Courses: Lead workshops on new workflows, systems, and programs, as well as refresher training on existing procedures.
• Learning Strategy Development: Design and implement learning strategies to support business goals, including new system implementations, process changes, communication planning, and change management.
• LMS Administration: Oversee the administration and maintenance of the Learning Management System (LMS), ensuring that courses are developed, updated, and aligned with business needs.
• Collaboration & Needs Assessment: Collaborate with senior leadership and department heads to assess learning needs, aligning training solutions with strategic business objectives and industry trends.
• Supplemental Programs: Manage and enhance supplemental learning programs, including facilitating annual Learning Summits and quarterly training sessions.
• Subject-Matter Expertise: Provide expertise in instructional design, content development, and facilitation for both new and existing business applications.
• Tool & Resource Management: Oversee the management of learning tools and resources to ensure learners have access to impactful, effective learning experiences.
• E-Learning Design: Design and develop online and video-based training modules using industry-standard e- learning tools like Articulate Storyline, Adobe Captivate, and Camtasia.
• Program Evaluation: Measure the effectiveness of training programs through assessments, feedback, and performance metrics, recommending improvements as needed.
• Community Engagement: Attend team member events and participate in local apartment association functions to promote company culture.
• Training Ambassador Program: Support the Olympus Training Ambassador Program as

Required Skills & Abilities:

• Strong evaluation and research skills to assess training
• Proven experience designing and implementing training programs that drive
• Excellent verbal and written communication skills, with confidence in public speaking to large audiences, both in-person and virtually.
• Skilled in using multimedia training platforms and
• Self-motivated, able to thrive in a fast-paced environment with a strong ability to prioritize and manage multiple
• Enthusiastic, energetic, and passionate about working with
• Willingness to travel up to 30% of the time, can be more dependent on community

Education & Experience:

• 3+ years of property management
• 2+ years of training/mentorship
• Proficiency in Yardi Property Management Software (PMS) is required
• Experience with Learning Management Systems (LMS)
• Bachelor’s degree
• Other industry related certifications or SHRM-CP

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Benefits & Perks:

• Medical, Dental, & Vision Coverage
• Educational Assistance & Tuition Reimbursement*
• Pet Insurance
• 401(k) with Employer Matching*
• Short-term & Long-term Disability
• Critical Illness & Accidental Injury Coverage
• Life & AD&D Insurance
• Paid-Time Off Program
• Apartment Rental Allowance
• Sabbatical
• Career Pathing
• Budget Camp & Leadership Conferences
• Team Building & Annual Events
• Opportunities for Growth
• Fun “Culture Days”!

What’s AWESOME about Olympus?

Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!

Initial pay range (based on location, experience, etc.): $70 - 80k/per year

Olympus Property is an equal opportunity employer. 

INDTX