Learning and Development Manager

People Manager - Learning and Development

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

Overview

We are seeking a highly motivated and skilled individual to join our team as a Learning and Development Manager. In this role, you will be responsible for overseeing the training and development initiatives within our organization. As a people manager, you will lead a team of learning specialists to create and deliver engaging training programs that align with our organizational goals.

What you’ll Do

• Conduct learning needs analysis to identify gaps and opportunities for both technical and soft skill development.
• Design and develop engaging training programs aligned with organizational goals, with a focus on future-ready skills such as AI and data literacy to strengthen internal capabilities and readiness for AI-driven initiatives.
• Create content, presentations, and e-learning modules to support training initiatives across the company.
• Facilitate training sessions and workshops using a variety of instructional techniques to ensure learning impact.
• Develop and implement a comprehensive career development framework with clear growth pathways.
• Evaluate and adjust training programs based on participant feedback and performance metrics.
• Track and report training activities including attendance, feedback, and evaluations.
• Analyze data and feedback to assess the effectiveness of training and propose continuous improvement measures.
• Work with external partners to assess training needs and develop collaborative solutions.
• Generate insights and reports on the impact of training programs, especially in strategic focus areas like AI and digital innovation.
• Maintain training documentation submitted to the Department of Skill Development, ensuring compliance with specified standards.

What you’ll Need: 

• Bachelor’s degree in Human Resources, Organizational Psychology, Education, or a related field.
• 4+ years of experience in designing and delivering impactful training programs.
• 2+ years of experience in people management, with a proven ability to lead, coach, and support a team.
• Strong leadership skills with the ability to manage and motivate a team of learning specialists.
• Proficiency in instructional design, learning technology tools, and e-learning methodologies.
• Ability to analyze training data and make data-driven decisions.
• Organized and detail-oriented with excellent time management.
• Ability to work effectively in a dynamic environment—prioritizing and adapting to evolving business needs while maintaining a clear focus on team goals.
• Excellent communication and presentation skills in both Thai and English.
• Ability to collaborate cross-functionally with different departments and stakeholders.
• Passionate about continuous learning and development—and future of work trends like AI integration.
• Preferred: Experience in designing or supporting training related to AI, machine learning, or emerging technologies.