Leadership Edge is JPMorganChase’s firm-wide suite of programs designed to develop and inspire world-class managers and executives who drive a culture of inclusion, empowerment and growth, where our employees can reach their full potential and deliver exponential value for our firm, clients, customers and communities.
As a Program Manager – Senior Associate in Leadership Edge, you will be a key partner in delivering high-quality leadership training for the Leadership Edge Executive Programs. You will execute end-to-end of one or more of the executive programs, which includes collaborating with the program design team to facilitate the nomination process, assessment management, and in-person delivery of the program sessions. You will translate leadership development strategy into actionable program plans, harness data to demonstrate program impact, and apply AI tools to elevate the quality and efficiency of program delivery.
Job Responsibilities:
- Act as owner for the end-to-end delivery of an executive program from nomination through post-program.
- Translate leadership development strategy and program goals into detailed, actionable implementation plans, ensuring day-to-day execution aligns with the broader strategic vision of the executive programs.
- Collaborate with faculty, external vendors, designers, and conference center on overall program coordination and logistics.
- Own logistics with external vendors including contracts, invoicing and content management.
- Develop program plans to ensure flawless execution and that deliverables are executed as outlined.
- Lead contact for participants before, during, and after the program to ensure a high-quality experience.
- Work with participants to ensure completion of pre-work deliverables, including coaching sessions prior to program start date.
- Coordinate with internal senior leaders and external vendors to facilitate program segments, ensuring strong vendor relationship management and alignment with program goals.
- Be responsible for program reporting, analytics, and communication, utilizing strong proficiency in Excel for data management, including writing formulas, pivot tables, and data analytics.
- Manage and synthesize program data to tell a compelling story, transforming metrics into clear, visual narratives that demonstrate program impact, outcomes, and ROI to senior leaders and stakeholders.
- Leverage AI tools and emerging technologies to streamline program operations, reporting, content management, and participant communications, continually identifying opportunities to work smarter and enhance the participant experience.
Required Qualifications, Capabilities, and Skills:
- 5 years of relevant experience in program management
- Exceptional attention to detail and organization skills
- Client experience focused with excellent communication skills (both verbal and written)
- Strong ability to execute independently across multiple priorities and dynamically pivot, as needed
- Strong proficiency in Excel, including writing formulas, pivot tables, and data analytics
- Demonstrated ability to translate strategy into implementation, converting high-level objectives into structured plans and tangible results
- Strong data storytelling skills, with the ability to analyze data, build clear visualizations, and craft narratives that communicate program impact to executive audiences
- AI literacy, including familiarity with AI tools and a willingness to adopt and apply emerging technologies to improve program efficiency and effectiveness
- Ability to work collaboratively and develop strong partnerships with HR colleagues at all levels
- Strong analytical, organizational, and process improvement skills
- Proven experience in managing external vendor relationships to ensure successful program delivery and alignment with organizational objectives
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5 years of relevant experience in program management
- Exceptional attention to detail and organization skills
- Excellent verbal and written communication skills
- Ability to execute independently across multiple priorities and pivot as needed
- Strong proficiency in Excel including writing formulas, pivot tables, and data analytics
- Ability to translate strategy into detailed implementation plans and deliver tangible results
- Strong data storytelling skills, including data analysis, clear visualizations, and executive-level narratives
- AI literacy and familiarity with AI tools to improve program efficiency
- Ability to work collaboratively and develop partnerships with HR colleagues at all levels
- Strong analytical, organizational, and process improvement skills
- Proven experience managing external vendor relationships, including contracts and invoicing
- Authorized to work in the United States (no visa sponsorship provided)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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