Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.
Job Description:
- At least 11 years of experience in technology consulting, enterprise architecture
- Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
- Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
- Good understanding on PSTN/PBAX solution deployments.
- Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, TranslatorX).
- Excellent problem solving skills with desire to take on responsibility.
- Excellent communication skills, should have worked in global delivery model.
- Good understanding on product SLA’s and support metrics.
- Ability to grasp problems and understand issues quickly and provide solutions.
- Ability to reason and think logically
- Strong attention to detail in regards to project planning and documentation
- Strong organizational and sales skills.
- Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
- Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
- Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.
Basic Qualification:
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in IT
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Skills Required
- Bachelor's degree or equivalent (or equivalent progressive experience)
- At least 11 years of experience in technology consulting and enterprise architecture
- At least 11 years of experience in IT
- Strong knowledge of VoIP protocols (SIP, H.323)
- Experience implementing Unified Communications, Contact Center, and gateway solutions (Cisco, Avaya, Sonus)
- Good understanding of PSTN/PBX solution deployments
- Proficiency with troubleshooting tools (Wireshark, sipp, network tools, TranslatorX)
- Excellent communication skills and experience in a global delivery model
- Understanding of product SLAs and support metrics
- Ability to provide after-hours/on-call support for critical issues
- Strong problem solving, documentation, organizational and sales skills
What We Do
SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.
