Lead UX Strategist

Minted is seeking a Lead UX Strategist to join the multidisciplinary UX team responsible for our digital experience across web and app. The UX team partners extensively with Product, Engineering, Merchandising, Product Marketing, Brand and Creative teams to support the Product organization's roadmap and define Minted’s future capabilities. We approach each project as an opportunity to exceed our customer and artist expectations—designing the right experiences, at the right time, the right way. 

As part of our recruitment process, we want to ensure the security and legitimacy of all communication channels. Therefore, please be advised that all official correspondences from our team will be sent from email addresses ending with "@minted.com"

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You Will:

• Maintain an active and evolving connection to the needs of our customers and artists
• Lead a UX Strategy pod that defines Minted’s future user needs and related product opportunity spaces 
• Create an evolving set of principles and guides for content, language, and positioning across all of Minted
• Concept prototypes for new features and frameworks that both drive and inform business strategy
• Help determine prioritization of design work based on a deep understanding of present and future user needs 
• Build tools and systems to communicate the direction of Minted customers back to the business
• Collaborate with UX Design, Product, Product Marketing, Merchandising, Engineering, Data Science, and leadership to scope and solve Minted’s toughest and most unexplored business challenges

You Are:

• A Senior/Lead/Manager level UX Strategist who has significant experience leading teams and addressing high-stakes business challenges 
• Passionate about building an iterative and imaginative environment where new ideas can flourish
• A mentor or people manager who enjoys helping others meet their potential, and equally enjoys rolling up their sleeves to dive into the work
• A highly skilled communicator who knows how to challenge ideas gracefully 
• An open collaborator who listens and enjoys having their ideas challenged
• A storyteller — you bridge the gap between current & future user journeys 
• An expert in user-centric design, visual design, user behavior, interactions, brand, and content best practices 
• Deeply versed in design trends across app, mobile web, desktop, tablet, etc 
• Able to oversee and advise full research cycles, and familiar with best practices in addition to qualitative and quantitative methods 

You Have:

• Deep user empathy and a natural curiosity for what drives behavior 
• An interest in educating partners on how to make the most of UX Strategy—leading Minted’s first UX Strategy pod, you’ll set the standard 
• Significant experience tying UX strategy to headway on tough business challenges and consumer marketing 

Compensation: 

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Geo Base Full Salary Range 0 - Includes SF Bay Area $143,312 $188,097

Geo Base Full Salary Range 1 - All non-SF CA, DC, NY - $131,847- $173,049

Geo Base Full Salary Range 2 - Includes CO, IL, MA, MD, NJ, OR, RI, TX, VT, VA, WA - $121,815-$159,882

Geo Base Full Salary Range 3 - Includes AL, AK, AZ, AR, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, ND, NE, NM, NV, NH, NC, OH, OK, PA, SC, SD, TN, UT, WI, WV, WY- $111,783 -$146,716

Salaries will vary based on various factors including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.

This role is eligible for an annual performance bonus and stock options.

Benefits: 

Benefits will be effective the first of each month following your initial hire date. 

- Medical, Dental, and Vision Benefits

- Employer Funded Health Savings Account

- 10 Paid Holidays

- Paid Time Off and Sick Leave

- Paid Parental Leave

- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)

- Monthly Gym/Wellness Reimbursement

- 401(k) retirement savings plan

- Employer Funded Commuter Benefits

- Employee Discount

- Friends and Family Discount

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.