Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Target:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target UX is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
About the role:
As a Lead UX Operations Manager, you will enable Target’s UX organization to operate with clarity, efficiency, and measurable impact. This role focuses on UX portfolio management, analytics, reporting, and capacity planning across the enterprise, providing leaders with the insights they need to align teams to priorities, optimize workflows, and scale design impact.
You’ll establish reporting flywheels and data-driven processes that create visibility into UX work, enabling informed decisions about where to invest time and resources. By analyzing trends across business units and portfolios, you’ll uncover opportunities to improve team allocation and shape strategies for balancing demand with capacity.
This is a highly cross-functional role that requires strong analytical and change management skills, and the ability to operate at multiple altitudes - from detailed data modeling to executive storytelling.
Responsibilities:
Lead UX portfolio management practices, including prioritization, dependency management, and investment alignment
Drive capacity modeling, resource forecasting and org sizing to balance demand and capacity
Lead adoption of tools, processes, and AI-enabled capabilities that strengthen portfolio visibility and decision-making
Define and operationalize portfolio health metrics, KPIs, and performance tracking
Analyze trends and portfolio data to identify risks, gaps, and opportunities across teams and initiatives
Connect data across tools and systems to create a cohesive view of UX work and impact
Deliver clear, executive-level reporting and storytelling to drive alignment and action
Partner with cross-functional enterprise teams across UX, Product, Technology, and Business to align priorities and improve outcomes
About you:
7+ years of experience in design operations, portfolio management, business management, or related roles in digital product organizations
Expertise in portfolio management disciplines, including capacity planning, prioritization, and investment alignment
Strong analytical skills with the ability to interpret data, identify patterns, and translate insights into action
Experience designing scalable operating models, planning frameworks, and governance structures
Proven ability to define metrics, assess impact, and evaluate organizational and investment effectiveness
Systems thinker with fluency across tools and the ability to connect data across an ecosystem
Excellent communicator who can distill complex information into clear, compelling narratives for leadership
Demonstrated ability to influence across a large, complex organization and drive alignment across stakeholders
Growth mindset with the ability to lead through change and introduce new ways of working
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_EAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 06/05/2026Target Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Target and has not been reviewed or approved by Target.
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Healthcare Strength — Health benefits are accessible to hourly team members at relatively low hour thresholds and include no‑cost, 24/7 virtual medical care and expanded mental‑health support. This breadth is positioned as a relative strength compared to typical retail offerings.
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Retirement Support — Retirement programs include a dollar‑for‑dollar 401(k) match with immediate vesting and options like Roth 401(k) and stock purchase. These features strengthen long‑term savings for a wide range of roles.
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Parental & Family Support — Family support includes paid family leave, backup care, and reimbursements for adoption and surrogacy. These resources complement paid time off and holidays for eligible team members.
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What We Do
Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
