Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Target:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target’s Global UX team is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
About the Role:
As a Lead UX Operations Manager – AI Enablement, you will help define and operationalize how UX teams design, build, test, govern, and scale AI-enabled and agentic experiences across Target’s digital ecosystem. This is a hands-on enablement role focused on helping teams adopt new tools, workflows, and practices with confidence, clarity, and appropriate governance.
Sitting at the intersection of design, technology, and operations, you will translate emerging capabilities into practical ways of working for UX teams. You will lead programs that build AI fluency, guide teams through experimentation and adoption, and create the frameworks, learning experiences, and operating practices needed to scale agentic ways of working responsibly.
You will partner closely with UX, Product, Engineering, Technology, and Learning teams to help practitioners understand what is changing, apply new capabilities to real work, and evolve how teams design and deliver digital experiences.
Responsibilities:
Lead operational strategy for agentic building within UX, defining frameworks, workflows, and integration models that help teams responsibly design, test, and scale AI-enabled and agentic experiences.
Develop operating models for human-and-agent collaboration, clarifying where human judgment, review, intervention, escalation, accessibility, ethics, and quality assurance are required across the product development lifecycle.
Lead pilot programs and experimentation efforts that test new agentic workflows, capture learnings, identify risks, and translate successful patterns into reusable practices, playbooks, and guidance.
Measure adoption and effectiveness of new tools and workflows, using data and feedback to refine enablement strategies and demonstrate impact.
Partner with L&D teams and UX leadership to deliver AI training programs, workshops, skill development initiatives and learning resources for UX teams.
About You:
7+ years of experience in UX operations, design program management, or with inhouse or agency product design teams
Ability to navigate high ambiguity with confidence, using structured thinking, frameworks, and facilitation tools to bring clarity and align stakeholders
Strong technical fluency in AI-enabled product development, agentic systems, human-in-the-loop workflows, and the evolving implications of AI for UX practice, product delivery, and team operations
Highly data-driven and consistently leverage insights to guide decisions, shape strategy, and measure impact
As a systems thinker, you consider the full ecosystem of user needs, business processes, and technical constraints to design thoughtful, scalable solutions
Strong change management skills, with the ability to help teams understand, adopt, and sustain new workflows in a rapidly evolving technology environment
Excellent visual, verbal, and written storytelling skills, with the ability to translate complex technical and operational concepts into clear recommendations, roadmaps, and executive-ready narratives
A builder mindset, curiosity for emerging technology, and the ability to turn ambiguity into practical solutions teams can use
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_EAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 09/18/2026Skills Required
- 7+ years of experience in UX operations, design program management, or with in-house or agency product design teams
- Ability to navigate high ambiguity using structured thinking, frameworks, and facilitation tools to align stakeholders
- Strong technical fluency in AI-enabled product development, agentic systems, and human-in-the-loop workflows
- Highly data-driven, using insights to guide decisions, shape strategy, and measure impact
- Systems thinking to consider user needs, business processes, and technical constraints for scalable solutions
- Strong change management skills to help teams adopt and sustain new workflows
- Excellent visual, verbal, and written storytelling skills to translate complex concepts into clear recommendations and executive narratives
- Builder mindset and curiosity for emerging technology with ability to turn ambiguity into practical solutions
Target Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Target and has not been reviewed or approved by Target.
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Healthcare Strength — Health benefits are accessible to hourly team members at relatively low hour thresholds and include no‑cost, 24/7 virtual medical care and expanded mental‑health support. This breadth is positioned as a relative strength compared to typical retail offerings.
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Retirement Support — Retirement programs include a dollar‑for‑dollar 401(k) match with immediate vesting and options like Roth 401(k) and stock purchase. These features strengthen long‑term savings for a wide range of roles.
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Parental & Family Support — Family support includes paid family leave, backup care, and reimbursements for adoption and surrogacy. These resources complement paid time off and holidays for eligible team members.
Target Insights
What We Do
Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
