Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Target:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target UX is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
About the role:
As a Lead UX Operations Manager supporting our Guest UX Team, you’ll be at the forefront of Target’s evolving digital experience, shaping it for our guests and contributing to business growth. Our UX Operations practice focuses on the orchestration and optimization of the people, processes, and practice necessary to scale high-quality user experiences across the Target enterprise. You will lean on your design program management expertise to support and develop best practices for our UX team on how we work together, how we get work done, and how our work creates impact.
In this role, you will partner closely with UX and leadership to drive strategic planning, operational excellence, and execution across some of the organization's highest priority initiatives. You will establish scalable operating models, governance, and delivery practices that enable leaders to make informed decisions, navigate complexity, and successfully execute business priorities. As a trusted thought partner to senior leaders, you will bring visibility to portfolio health, proactively identify risks and dependencies, and influence decisions that shape the direction of the UX organization. You will also help advance modern ways of working by identifying opportunities to leverage AI and automation to improve planning, documentation, operational efficiency, and decision-making. In partnership with design, product, and engineering teams, you will support the thoughtful adoption of emerging tools while maintaining quality, consistency, and governance.
Responsibilities:
Partner with UX and cross-functional senior leaders to define portfolio strategy, operational priorities, roadmaps, and execution plans for high-impact consumer-facing digital product initiatives.
Lead cross-functional programs spanning UX, Product, Engineering, Data, and business teams, driving alignment, managing dependencies, mitigating risks, and ensuring delivery against customer and business objectives.
Establish governance practices that improve planning, prioritization, execution visibility, accountability, and operational consistency across the UX organization.
Help teams introduce AI-assisted and agentic workflows into the product development lifecycle, including workflows supporting research, synthesis, concept development, prototyping, content creation, design systems, design-to-code, engineering handoff, testing, documentation, and delivery management.
Partner with UX, Product, Engineering, and Technology leaders to assess where AI agents, coding companions, automation, and connected platforms can improve product-development speed, quality, consistency, and decision-making.
Lead pilots and structured experimentation for emerging AI tools and workflows, defining hypotheses, success measures, human-in-the-loop controls, evaluation criteria, and plans for responsible adoption and scale.
About you:
7+years of experience in digital software product work, with inhouse or agency product design teams
Demonstrated experience organizing and delivering complex, consumer-facing digital products across the full product development lifecycle.
Experience establishing portfolio-management, program-management, and delivery practices across large, matrixed organizations.
Strong analytical capabilities, including experience defining metrics, interpreting product and operational data, identifying patterns, and translating insights into decisions and action.
Proven ability to build trusted partnerships with senior leaders, influencing strategic decisions across a highly matrixed organization.
Strong AI fluency and practical experience applying generative AI, AI agents, automation, or machine-learning-enabled tools within UX or digital product-development workflows.
Technical acumen and the ability to collaborate with designers, engineers, product managers, data practitioners, design-system teams, platform teams, and technology leaders.
A systems-thinking mindset, with the ability to understand the interconnected relationships among customer needs, team workflows, product platforms, technology constraints, organizational structures, and business priorities.
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_EAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 08/29/2026Skills Required
- 7+ years of experience in digital software product work with in-house or agency product design teams
- Experience organizing and delivering complex consumer-facing digital products across the full product development lifecycle
- Experience establishing portfolio-management, program-management, and delivery practices across large, matrixed organizations
- Strong analytical capabilities, including defining metrics, interpreting product and operational data, and translating insights into action
- Proven ability to build trusted partnerships with senior leaders and influence strategic decisions in a matrixed organization
- Strong AI fluency and practical experience applying generative AI, AI agents, automation, or ML-enabled tools within UX or digital product workflows
- Technical acumen to collaborate effectively with designers, engineers, product managers, data practitioners, and platform/design-system teams
- Systems-thinking mindset to understand relationships among customer needs, team workflows, platforms, technology constraints, and business priorities
- Ability to work in a Hybrid/Flex arrangement with on-site presence at Target HQ in Minnesota as required
Target Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Target and has not been reviewed or approved by Target.
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Healthcare Strength — Health benefits are accessible to hourly team members at relatively low hour thresholds and include no‑cost, 24/7 virtual medical care and expanded mental‑health support. This breadth is positioned as a relative strength compared to typical retail offerings.
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Retirement Support — Retirement programs include a dollar‑for‑dollar 401(k) match with immediate vesting and options like Roth 401(k) and stock purchase. These features strengthen long‑term savings for a wide range of roles.
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Parental & Family Support — Family support includes paid family leave, backup care, and reimbursements for adoption and surrogacy. These resources complement paid time off and holidays for eligible team members.
Target Insights
What We Do
Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
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