Lead Technical Support Engineer Pressure Punping Coiled Tubing
Partner with the best
Lead Technical Support Engineer ensures Baker Hughes delivers flawless execution by providing Technical support to the Service Delivery organization and Sales organization when needed in pre-planning, job execution, and post-job analysis. Your key responsibilities will include:
- Ensure compliance with Manage the Job Cycle (MtJC) process
- Subject Matter Expert for his/her area of support
- Support the field technically through different media (online, phone calls, and technical papers)
- 24/7 Support for critical Operations in the field when needed
- Share the knowledge across the organization by submitting the best practices, case histories and lessons learned to the knowledge management database
- Follow up on field failures that requires Technology involvement and ensure that the learning is shared across the field
- Raise alert across the Service Delivery organization whenever an unfamiliar issue arises on a job
- Coaching the wellsite field population
- Communicate to Engineering and Technology organization on issues and lessons learned related to different technologies
- Product-line specific responsibilities
Fuel your passion
To be successful in this role you will:
- Highly initiative, self-driven, strong analytical and conceptual skills, flexibility.
- Thorough understanding of P/L technology and Service Delivery requirements.
- Minimum 5+ years of relevant work experience. - Significant operational experience. - End-to-end knowledge of drilling and completion process is an advantage,
- Strong analytical and problem-solving skills.
- Ability to develop and mentor small technical teams
- Availability on call outside of normal business hours.
- Good communication skills. Ability to work & fluent communicate in English
- Ability to learn and use various computer tools to prepare data and visualizations for analysis.
- Ability to work independently.
- Bachelor’s degree in engineering
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- This role is 5/2 work schedule
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
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What We Do
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