Lead Technical Program Manager

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HCMC, Hồ Chí Minh
In-Office
Food • Transportation • Financial Services
The Role
Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

We're a high-performing team of passionate, fun-loving, and individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with every roll-out. Our team members are spread across various countries, managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across Southeast Asia through Grab. Our team fosters a collaborative and inclusive culture, emphasizing innovation and excellence.

Get to Know the Role 

As a Technical Program Manager, you will manage a portfolio of complex, cross-functional projects from start to finish, primarily focusing on how Grab serves businesses across SEA. Working closely with stakeholders, you will plan requirements, identify risks, manage project schedules, and communicate with cross-functional partners. Reporting to the Senior Technical Program Management Leader and working onsite at Grab HCMC office, you will bridge various Engineering and business teams, working with people from all parts of Grab to deliver impactful features.

The Critical Tasks You Will Perform

  • You will manage project timelines, define milestones, track and report progress, identify risks, and resolve impediments to ensure project success.
  • You will collaborate with cross-functional teams of Engineers, Product Managers, Designers, Analysts, and QA to deliver programs successfully.
  • You will serve as the primary interface for complex programs that span multiple engineering organizations, ensuring alignment and transparency.
  • You will coach teams on various delivery frameworks and methodologies best suited to their execution needs, promoting continuous improvement.
  • You will drive roadmap planning and prioritization processes, ensuring strategic alignment and efficient resource utilization.

Qualifications

What Essential Skills You Will Need

  • At least 5+ years of experience managing Agile software projects with proven delivery and technical leadership.
  • Strong understanding of Agile methodologies and experience leading cross-functional teams.
  • Solid technical background in software development, enabling effective collaboration with engineering teams.
  • Experience with risk management — anticipating, mitigating, and resolving project risks.
  • Excellent communication and stakeholder management skills, including experience working with senior leadership and cross-functional teams.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. 

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The Company
10,000 Employees
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart
We work together as OneGrab to serve communities in Southeast Asia

Hunger
We work to understand ground truths and drive improvements, big and small

Honour
We keep our word and steward our resources wisely to build and sustain trust

Humility
We are a constant work-in-progress, and we never stop learning to get better

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