As a Lead Tech Program Delivery Manager supporting the Atlas 2.0 Upgrade Execution Program, you will govern execution against agreed program plans, milestones, and upgrade commitments established in partnership with LoB and program leadership. Ensure consistent milestone oversight, and maintain clear cross-team visibility into dependencies, risks, and upgrade delivery health. A core part of this role is Atlas 2.0 upgrade delivery orchestration and governance in partnership with LoBs, IP Client Solutions, and 3rd party contractors.
You will compile, integrate, and maintain large datasets that underpin upgrade eligibility analysis and senior leadership reporting, ensuring data integrity and a single trusted view of progress and forecast confidence. You will translate technical status across platform and upgrade tooling readiness, integration needs, and upgrade enablement into measurable milestones, executive-ready insights, and clear escalation options that keep delivery on track
Job Responsibilities
Compile, integrate, baseline, and govern delivery plans and milestone schedules across LoB, 3rd party and IPCS Professional Services consultants, portfolio and program management teams, ensuring clear ownership, consistent milestone progress reporting
Establish and run program governance routines and operating cadence, including recurring forums, milestone reviews, decision forums, minutes and decision logs, action tracking, and follow-through on outcomes
Lead risk and issue management by identifying, documenting, and maintaining risks and issues; driving timely escalation with options and trade-offs; and tracking mitigations and decisions through closure with clear accountability
Maintain cross-team dependency transparency across application teams, platform teams, and shared services by integrating dependency mappings, confirming owners, surfacing blockers, and ensuring teams resolve impediments aligned to the agreed plan
Correlate large program datasets throughout the program lifecycle, from plan to execution, and use approved AI-enabled analytics to identify anomalies, emerging trends, delivery risks, and forecast changes across application inventory and status, upgrade wave assignments, readiness signals, dependency mappings, milestones, risks, and issues
Define and enforce upgrade execution quality controls across internal and 3rd party delivery resources, including validation checks, status reporting, auditability of updates, and stewardship practices that maintain a single trusted set of program metrics; ensure AI-assisted outputs are traceable, reviewed by accountable owners, and handled in accordance with data, privacy, security, and responsible AI requirements.
Produce executive-ready reporting and insights derived from integrated datasets, using approved AI tools where appropriate to accelerate synthesis, scenario analysis, and narrative development while applying human review to validate accuracy, context, and conclusions; report progress versus baseline, milestone variance, trends and aging, key blockers, delivery health signals, and forecast confidence with clearly stated assumptions
Drive exception management by identifying material variances from baseline, coordinating recovery discussions with owners, documenting decisions, and maintaining an accurate forward-looking view of milestone outcomes
Partner with engineering, product, operations, data, and control partners to standardize governance artifacts and evidence expectations—including milestone definitions, status inputs, decision records, traceability, and AI-use controls—to improve consistency, transparency, and oversight across participating teams
Provide governance, delivery cadence, and milestone oversight across the Atlas 2.0 Upgrade Program
Partner across Strategic Delivery, GT COO Data tech teams, LoB Program Managers and Atlas 2.0 at Scale Program workstream leads to prepare all bi-weekly and monthly progress reporting
Consolidate plans, dependencies, risks, and issues across teams to maintain a clear view of delivery health
- Build and manage complex datasets that support addressable market analysis and leadership reporting, and apply approved AI-enabled analytics to improve data reconciliation, trend detection, and delivery forecasting (e.g., service availability matrix)
Ensure data quality, consistency, and governance across key program metrics and executive-level status reporting inputs
- Produce executive-ready status updates, insights, scenarios, and forecasts using approved AI tools where appropriate, with human validation, clear assumptions, and defined escalation paths
Required qualifications, capabilities, and skills
Formal training or certification in program or project management concepts and 5+ years of applied experience leading complex technology programs in large-scale organizations
Demonstrated strength in delivery governance for multi-team initiatives, including establishing operating cadence, milestone oversight, dependency transparency, exception management, and structured escalation
Advanced experience compiling, integrating, and governing large program datasets, with a proven ability to improve data integrity and produce leadership reporting used for decision-making and addressable market assessments
Demonstrated proficiency using Jira in conjunction with enterprise-approved generative AI and analytics tools to define and track program book of work, synthesize complex inputs, automate repeatable program-management tasks, improve data analysis, and produce decision-ready insights, with the judgment to select high-value use cases and measure their effectiveness
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in program or project management concepts
- 5+ years of applied experience leading complex technology programs in large-scale organizations
- Experience establishing delivery governance, operating cadence, milestone oversight, dependency transparency, exception management, and structured escalation
- Advanced experience compiling, integrating, and governing large program datasets
- Ability to improve data integrity and produce leadership reporting for decision-making and addressable market assessments
- Proficiency using Jira with enterprise-approved generative AI and analytics tools
- Ability to define and track program work, synthesize complex inputs, automate repeatable program-management tasks, improve data analysis, and produce decision-ready insights
- Judgment to select high-value AI and analytics use cases and measure their effectiveness
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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