Job Description
Elevate your career by leading complex, multi-faceted technology programs, partnering closely with stakeholders across Corporate Technology, equivalent business areas, and other LOBs to ensure critical deliveries meet the firm's exacting delivery expectations.
As a Lead Technical Program Manager within the Corporate Technology Portfolio Governance and Execution Management team, you will support the delivery lifecycle of funded initiatives, both in an advisory capacity and through hands-on oversight of the most critical, high-risk Corporate Technology programs. You will be execution-focused, with strong communication and stakeholder engagement skills. You will be structured and methodical, with experience in introducing standards and defined processes for project and program execution. You will take pride in delivering unambiguous, thorough reporting to the organization, satisfying the needs of all recipients regardless of level. With demonstrated technical fluency, you will effectively manage cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.
Job Responsibilities
• Develop and implement a structured project/program delivery approach within a team or broader organization
• Lead and support a team in driving a project or program from initiation through closure
• Articulate complex ideas, plans, and issues to different audiences
• Deliver, or contribute to the delivery of, effective technology change projects/programs
• Manage cross-functional teams to deliver innovative solutions that align with the firm's strategic goals
• Leverage your network to drive effective delivery
• Identify, assess, and mitigate program risks, and proactively highlight and resolve issues, escalating where appropriate
• Demonstrate experience with AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Experience working within a structured project/program delivery approach or implementing a structured project/program delivery approach within a team or broader organization
• Understand both waterfall and agile techniques
Required qualifications, capabilities, and skills
• Experience delivering, or contributing to the delivery of, effective technology change projects/programs
• Experience working within a structured project/program delivery approach or implementing a structured project/program delivery approach within a team or broader organization
• Experience facilitating discussions to design technology solutions
• Experience driving projects toward completion, identifying key risks, issues, and dependencies, and working to resolve and escalate these where required
• Experience managing stakeholder expectations and driving execution across cross-functional technology and business teams
• Proven ability to support a team in driving a project or program from initiation through closure
• Understanding of both waterfall and agile techniques
• Proven ability to leverage your network to drive effective delivery
• Strong problem-solving skills, with the ability to quickly broker solutions and resolve conflict situations
• Strong motivation and drive for execution while building and maintaining solid relationships
• Strong written and verbal communication skills at all levels
• Strong expertise in technology program management tools, including JIRA, Confluence, PowerPoint, and Excel
• Ability to articulate complex ideas, plans, and issues to different audiences
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Experience delivering or contributing to effective technology change projects or programs
- Experience implementing or working within a structured project or program delivery approach
- Experience facilitating discussions to design technology solutions
- Experience driving projects toward completion and resolving or escalating risks, issues, and dependencies
- Experience managing stakeholder expectations across cross-functional technology and business teams
- Ability to support a team through project or program initiation and closure
- Understanding of waterfall and agile techniques
- Ability to leverage professional networks to drive delivery
- Strong problem-solving and conflict-resolution skills
- Strong execution motivation and relationship-building skills
- Strong written and verbal communication skills
- Expertise with JIRA, Confluence, PowerPoint, and Excel
- Ability to articulate complex ideas, plans, and issues to different audiences
- Experience with AI-assisted practices for program governance and reporting, with human review
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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