Lead Technical Program Manager - Technical Delivery Manager
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Enterprise Technology - Electronic Trading Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. You will be a key interface between the Corporate Investment Bank and the Global Technology Infrastructure organizations for the delivery of Electronic Trading Infrastructure. Quite simply the ETS TDM wears many hats, including Relationship Manager, Project Manager, Service Manager, Technical Expert, eTrading SME & Commercial Manager.
Job responsibilities
- Interfacing with CIB to forecast demand
- Informing the CIB of delivery status, escalating to resolve blockers as needed
- Proactively advise the CIB on matters like Technology Roadmaps and internal & external vectors that might impact or influence delivery
- Managing the interface to other teams within ETS, and to other technology teams in the wider GTI organization
- Assuming traditional PM duties such as scheduling, status meetings, reporting & presentations/briefings
- Comply with service-level reporting & tracking duties across platforms such as JIRA, MS Project, Excel, Clarity, etc.
- Specialize in either design, implementation and/or support of technology infrastructure (compute, facilities and/or networking)
- Responsible for fiscal accountability for projects including forecasting, approvals and managing delivery within budget
- Interfacing with Vendors & Service Providers involved in the delivery of infrastructure (Hardware, Managed Service & SmartHands)
- Demonstrated knowledge in Electronic Trading including knowledge of liquidity centers, colocation facilities, proximity infrastructure builds and Equities & Fixed Income trading
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Working knowledge of electronic trading and managed/proximity infrastructure solutions
- Excellent analytical, problem solving, and time management skills
- Team player adept at collaborating with internal & external parties to develop ideal solution for the business
- Strong decision maker, with transparent & timely communication & follow-up
- Excellent active listening, writing, speaking, negotiation, presentation and facilitation skills
- Contract management experience
- Flexible, hands on and able to work in a fast paced, high pressure, high stakes client-focused and collaborative environment
- Experience working in Equity and Fixed Income markets
- Comfortable working in a heavy controls environment
Preferred qualifications, capabilities, and skills
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
Skills Required
- 5+ years experience in technical program management leading complex technology projects in large organizations
- Working knowledge of electronic trading and managed/proximity infrastructure solutions
- Experience with service-level reporting and tracking platforms (JIRA, MS Project, Excel, Clarity)
- Specialization in design, implementation and/or support of technology infrastructure (compute, facilities, networking)
- Fiscal accountability for projects including forecasting, approvals and managing delivery within budget
- Contract management experience and interfacing with vendors and service providers
- Experience working in Equity and Fixed Income markets
- Demonstrated knowledge of liquidity centers, colocation facilities, and proximity infrastructure builds
- Comfortable operating in a heavy controls environment
- Strong communication, stakeholder management, negotiation, presentation and facilitation skills
- Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related discipline
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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