Lead Technical Program Manager Payments

Posted 4 Hours Ago
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Tampa, FL, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads technology project delivery for a high-value payments transformation roadmap. Coordinates business, product, operations, engineering, QA, UAT, and application teams; manages schedules, dependencies, risks, issues, governance, releases, stakeholder communications, and escalation processes. The role requires extensive technology program management experience, software development lifecycle knowledge, cloud technology experience, and the ability to drive cross-functional initiatives.
Summary Generated by Built In

We are looking for an experienced Technology Project Manager to support our Payments Transformation, partnering with business and technology team members to deliver the strategic High-Value wires payments roadmap. Working with our global Graphite technology component teams, partner applications and testing teams, you’ll help to drive the projects forward, ensuring the clarity of the schedule and scope, managing risks and issues, and communicating status to all stakeholders

This role requires a wide range of strengths and capabilities, including the ability to:    

  • Partner with business analysts, product and operations to ensure that scope is clear and well documented
  • Work with technology and business teams (AD, QA, UAT, Ops, Product) to produce, update and deliver on a comprehensive project schedule
  • Maintain and monitor list of key project-level dependencies including across application groups and proactively track through to completion.
  • Facilitate key project level meetings and meet the relevant information demands for those. Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published. Drive project adherence to the agreed project lifecycle. 
  • Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure). Drive effective escalation management of risks and issues from projects and releases into the program.
  • Manage stakeholder communications at all levels across the firm and be responsible for maintaining a project stakeholder and communications plan.

Required qualifications, capabilities, and skills:

  • Experience with software development best practices and experience establishing methods, tools, and process improvements for cross-team initiatives
  • Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules
  • 10+ years of professional experience in technology project or program management
  • Experience with Cloud Platform or Cloud technologies
  • Influencing Skills – a proven ability to operate in a highly collaborative, yet decisive and results-oriented manner

Preferred qualifications, capabilities, and skills:

  • Experience of software engineering practices for the full software development life cycle, including build processes, testing, and operations
  • Formal training or certification on software engineering concepts
  • Degree in Computer Science, Computer Engineering, Mathematics, Engineering or a related technical field.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Experience with software development best practices and establishing methods, tools, and process improvements for cross-team initiatives
  • Experience managing software projects across cross-functional teams, building sustainable processes, and coordinating release schedules
  • 10+ years of professional experience in technology project or program management
  • Experience with cloud platforms or cloud technologies
  • Proven ability to operate collaboratively while making decisive, results-oriented decisions
  • Experience with software engineering practices across the full software development lifecycle, including build processes, testing, and operations
  • Formal training or certification in software engineering concepts
  • Degree in Computer Science, Computer Engineering, Mathematics, Engineering, or a related technical field

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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