Lead Technical Program Manager, ITC

WHO YOU’LL WORK WITH

As a Lead Technical Program Manager in Consumer Product & Innovation organization, you will collaborate with engineering, product and design leaders, to drive software capability execution across Global Technology. You will closely partner with leaders from other technology domains and business teams to align on program goals and coordinate cross-portfolio dependencies.

WHO WE ARE LOOKING FOR

You will drive key technology programs within the Consumer Product & Innovation portfolio. This role will lead diverse cross-function team members to execute complex and strategic programs. We are looking for leaders with strong technical depth that have experience building program management functions and overseeing end-to-end execution across multiple parallel program workstreams, including risk management, issue/conflict resolution and dependency management.

 
The ideal candidate for this position will be seasoned in technical program management with strong leadership skills, technical capabilities, communication skills, and expertise with digital and technology transformations. This role requires exposure to both the breadth of knowledge across different technologies and the depth of understanding in key technical areas.  This person will have demonstrated experience in the Agile SDLC and a breadth of program models. This candidate will serve as the single touchpoint for the program from WHQ and work in close partnership with your peer program managers in other geographies to deliver program outcomes. This role requires a candidate who is strong at building relationships across functions to align strategies and drive execution. This candidate will be Single Point of Contact (SPOC) representing team in program reviews, business reviews to provide regular updates to stakeholders on end-to-end health and progress, and risk management. This person will be a strategic problem solver with an ability to prioritize multiple and competing priorities while driving a plan to execution.

• Bachelor’s degree or master’s (preferred) in Engineering, Computer Science or related technical field

• Project Management Professional (PMP) preferred.

• 7+ years of Technical Program Management or product experience

• 7+ years of working directly with engineering teams

• 5+ years of software development or product management experience is preferred

• Relevant experience in Retail, Consumer product development, Innovation, Supply Chain, and Operations preferred. 

• Experience leading technical program management efforts including establishing effective governance structures, cross functional coordination, and executive stakeholder management and reporting.

• Strong relationship-building skills and experience working closely with senior executives and cross-functional partners to deliver key strategic initiatives.

• Experience running and executing across multiple complex technology platforms and business areas

• Strong oral and written communication skills and ability to challenge the status quo

• Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed environment

• Delivery experience using Agile and Waterfall methodologies

• Deep experience with tools such as Lucid, JIRA, and Confluence

• Proven experience in a technical program management or engineering delivery role, with a strong ability to drive technical projects to successful completion.

• Deep understanding of Service Oriented Architecture Solutions.

• Broad technical understanding across a variety of platforms, systems, and engineering disciplines, like Front End, Dev ops, Cloud Services

• Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders and vice versa.

WHAT YOU’LL WORK ON

In this role, you will:

• Lead the program and have oversight of its execution and development. You will be responsible for the end-to-end timely, on budget technology execution of the Technology program, actively engaging key business and technology portfolio partners to ensure opportunities, risks and issues are understood and addressed.

• Co-create and help develop program dashboards, roadmaps, portfolio reporting and analysis activities.

• Drive and manage end-to-end delivery of complex technical programs, ensuring alignment with business objectives and technical requirements.

• Collaborate with engineering teams to design, plan, and deliver innovative technical solutions that meet both short-term and long-term goals.

• Own technical risk management, identifying potential issues and implementing strategies to mitigate them across all phases of the program.

• Work closely with product management, engineering, and business stakeholders to balance technical trade-offs and align engineering efforts with business priorities.