Lead Technical Program Manager - Infrastructure Data Platforms

Posted 3 Days Ago
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Plano, TX, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead complex infrastructure technology programs from planning through delivery, managing technical requirements, resources, schedules, budgets, risks, vendors, and service-level reporting. The role supports compute, facilities, networking, and electronic trading infrastructure, including colocation and proximity builds. Responsibilities include executive reporting, stakeholder coordination, contract management, AI-assisted program planning, and delivery of resilient solutions in a high-controls environment.
Summary Generated by Built In
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 
As a Lead Technical Program Manager in CORPORATE SECTOR - INFRASTRUCTURE PLATFORMS, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. 
Job responsibilities
  • Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
  • Assuming traditional PM duties such as scheduling, status meetings, reporting & presentations/briefings

  • Comply with service-level reporting & tracking duties across platforms such as JIRA, MS Project, Excel, Clarity, etc.

  • Specialize in either design, implementation and/or support of technology infrastructure (compute, facilities and/or networking)

  • Responsible for fiscal accountability for projects including forecasting, approvals and managing delivery within budget

  • Interfacing with Vendors & Service Providers involved in the delivery of infrastructure (Hardware, Managed Service & SmartHands)

  • Demonstrated knowledge in Electronic Trading including knowledge of liquidity centers, colocation facilities, proximity infrastructure builds and Equities & Fixed Income trading

Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization

  • Strong in program management, Risk mitigation, multiple workstream tracking issues
     
  • Working knowledge of electronic trading and managed/proximity infrastructure solutions

  • Excellent analytical, problem solving, and time management skills 

  • Team player adept at collaborating with internal & external parties to develop ideal solution for the business

  • Strong decision maker, with transparent & timely communication & follow-up

  • Excellent active listening, writing, speaking, negotiation, presentation and facilitation skills

  • Contract management experience

  • Flexible, hands on and able to work in a fast paced, high pressure, high stakes client-focused and collaborative environment

  • Experience working in Equity and Fixed Income markets

  • Comfortable working in a heavy controls environment

Preferred qualifications, capabilities, and skills
  • University Degree - Bachelors or Masters

  • knowledge of data products

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.


Skills Required

  • 5+ years of experience or equivalent expertise in technical program management and leading complex technology projects and programs in a large organization
  • Strong program management, risk mitigation, and multiple-workstream issue tracking skills
  • Working knowledge of electronic trading and managed or proximity infrastructure solutions
  • Excellent analytical, problem-solving, and time-management skills
  • Collaboration experience with internal and external parties
  • Strong decision-making, communication, and follow-up skills
  • Excellent active listening, writing, speaking, negotiation, presentation, and facilitation skills
  • Contract management experience
  • Ability to work flexibly in a fast-paced, high-pressure, high-stakes, client-focused environment
  • Experience working in equity and fixed income markets
  • Comfort working in a heavy-controls environment
  • Bachelor's or master's university degree
  • Knowledge of data products

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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