Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in the Enterprise Technology - Identity and Access Management team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
You will drive cross-functional programs that identify, assess, and mitigate technology risks across platforms and services, partnering closely with Product, Delivery, Risk, and Compliance to develop operationalize controls, accelerate remediation, and ensure adherence to regulatory and internal policy requirements.
Job Responsibilities:
- Lead end-to-end delivery of complex, multi-team IAM initiatives with clear scope, milestones, budgets, and measurable outcomes.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
- Partner with Product and Delivery teams to assure the translation of requirements into product and engineering roadmaps; prioritize to deliver predictable, high-impact results.
- Identify, assess, and facilitate the mitigation of delivery risks.
- Establish program governance and execution rigor (RAID management, dependency mapping, steering forums, escalation paths, decision logs etc.).
- Ensure IAM programs are delivered with regulatory and policy adherence through embedding compliance-by-design, privacy-by-design, and least-privilege principles.
- Apply technical depth to resolve delivery trade-offs, and de-risk delivery.
- Manage resources, and vendor/partner performance; optimize capacity across internal teams and third parties.
- Build and sustain strong stakeholder relationships and executive communications; provide transparent dashboards on roadmap progress, risk posture, and value realization.
- Lead organizational change management—readiness, training, adoption—and drive continuous improvement through process, tooling, and automation.
- Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 5 + years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable and enhance shared pools of applications and services
- Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
- Technology control management or information security experience with emphasis on control assessment, mitigation, and control design/effectiveness.
- Program delivery experience in the Identity and Access Management (IAM) domain.
- Executive communication: ability to translate Program Risk into business terms for senior leaders and inform strategic decisions.
Preferred qualifications, capabilities, and skills
- Practical experience with public cloud services and controls (e.g., IAM, identity federation, RBAC, secrets management).
- Hands-on experience in Identity and Access Management, including privileged access management concepts and tooling.
- Experience operating in highly regulated industries, applying standards and best practices.
Demonstrated understanding of how to leverage emerging AI technologies and tools to aid in the efficient delivery across a programs lifecycle.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years experience in technical program management, leading complex technology projects and programs in a large organization
- Demonstrated experience using enterprise-authorized AI capabilities to support program management workflows with strong validation and data sensitivity awareness
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations
- Advanced expertise in stakeholder management and influencing decision-making across cross-functional teams and clients
- Technical fluency with knowledge of vendor products and experience managing vendor relations to enable shared applications and services
- Proven track record managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated analytical reasoning and problem-solving to decompose business, technical, or operational objectives into actionable tasks
- Technology control management or information security experience emphasizing control assessment, mitigation, and control design/effectiveness
- Program delivery experience in the Identity and Access Management (IAM) domain
- Executive communication skills to translate program risk into business terms for senior leaders
- Practical experience with public cloud services and controls (e.g., IAM, identity federation, RBAC, secrets management)
- Hands-on experience in Identity and Access Management, including privileged access management concepts and tooling
- Experience operating in highly regulated industries and applying standards and best practices
- Demonstrated understanding of leveraging emerging AI technologies and tools across a program lifecycle
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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