Lead Technical Program Manager, Hong Kong Technology Governance

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote or Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Own Hong Kong technology governance for legal entities: manage outsourcing oversight, maintain application and technology inventories, drive governance improvements, support STO and Technology Operating Committee, prepare regulatory submissions and audit/material reporting, and lead cross-functional initiatives to implement process, automation and data quality remediation.
Summary Generated by Built In

Role Overview

The Asia Pacific Technology Management Office (APAC TMO) ensures Global Technology is appropriately represented, governed and accountable at regional and location level across APAC. The function supports Technology Operating Committees, Senior Technology Officers (STOs) and senior business stakeholders, and plays a critical role in technology governance, regulatory engagement and legal entity oversight.

The Hong Kong Location Governance Vice President is a senior individual contributor role within APAC TMO, reporting to the APAC Regional and Location Technology Governance Lead. The role provides end‑to‑end ownership of technology governance activities for Hong Kong legal entities, with particular accountability for outsourcing oversight, technology inventories, executive reporting and regulatory engagement, and serves as a trusted adviser to the Hong Kong Senior Technology Officer and Technology Operating Committee.

 

This role requires a hands‑on, detail‑oriented leader who is equally comfortable leading at a strategic governance level and personally driving detailed delivery, including deep involvement in process analysis, workflow simplification, automation initiatives and data quality remediation. The successful candidate will not delegate complexity away, but will actively engage in designing, challenging and implementing practical solutions while maintaining senior‑level oversight and judgement.

 

Key Accountabilities

  • Provide Hong Kong location ownership for Technology governance frameworks, ensuring alignment with global standards and regional policies while meeting local regulatory expectations.
  • Lead oversight of third‑party and inter‑affiliate (intra‑Bank) outsourcing arrangements for Hong Kong entities, including materiality assessments, risk reviews and regulatory notifications where required.
  • Own the uplift and ongoing management of application and technology inventories for Hong Kong legal entities, ensuring accuracy and completeness of data that underpins Technology Executive Management Reporting (EMR) and regulatory submissions.
  • Drive governance-related improvement initiatives from design through implementation, translating regulatory expectations into sustainable frameworks and operating practices.
  • Support the Hong Kong Senior Technology Officer (STO) and Hong Kong Technology Operating Committee (HKTOC) in their oversight responsibilities across incidents, headline programmes, risk metrics, regulatory change and audit matters.

 

Governance, Committee & Stakeholder Engagement

  • Manage preparation and quality assurance of all materials for HKTOC and related forums, ensuring consistency with global and regional standards.
  • Partner closely with the STO on technology updates, escalations and senior committee messaging.
  • Actively support location technology audits, regulatory reviews and supervisory interactions, providing governance, outsourcing and inventory subject‑matter expertise.
  • Ensure all regulatory submissions are robust, evidence‑based and balanced, reflecting input from relevant Technology, Business and Control stakeholders.
  • Support the STO, as required, in the discharge of management accountability obligations, including preparation and submission of accountability statements.

 

Regulatory, Risk & Control Responsibilities

  • Apply a strong understanding of regulatory change, technology governance frameworks and legal entity operating models to anticipate impacts and guide compliant outcomes.
  • Coordinate with Compliance, Audit, Technology Risk & Controls to ensure governance artefacts withstand regulatory and audit scrutiny.
  • Ensure governance processes are well‑documented, repeatable and demonstrably effective

 

Required Experience, Capabilities & Skills

  • Degree or equivalent qualification; prior experience in Technology is required.
  • 10+ years’ experience in Technology, Technology Risk, Governance, or related disciplines; financial services experience strongly preferred, ideally in a regional or global role.
  • Demonstrated knowledge of legal entity operating models, management accountability regimes, and Board / Branch governance structures.
  • Prior experience engaging with financial regulators and/or self‑regulatory bodies.
  • Proven ability to lead cross‑functional initiatives in complex, matrixed environments.
  • Strong project execution capability with attention to detail and outcome focus.
  • High standards of independence, integrity and professional judgement.

 

Leadership & Behavioural Attributes

  • Organised, articulate and proactive; comfortable operating at both strategic and granular levels.
  • Non‑hierarchical in style; able to influence through expertise and credibility rather than authority.
  • Strong relationship builder across Technology, Business and control functions.
  • Demonstrates accountability, resilience and sound judgement in a fast‑paced, highly regulated environment.
  • Proven record of being a hands‑on, detail‑oriented leader who is equally comfortable leading at a strategic governance level and personally driving detailed delivery.

 

Data, Tools & Technical Proficiency

  • Experience working with large datasets, and management reporting.
  • Familiarity with process re‑engineering and workflow automation concepts.
  • Strong proficiency in MS Excel, PowerPoint, Visio and MS Project, with working knowledge of SharePoint‑based collaboration and document management.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Degree or equivalent qualification
  • Prior experience in Technology
  • 10+ years' experience in Technology, Technology Risk, Governance, or related disciplines
  • Financial services experience (regional or global role)
  • Demonstrated knowledge of legal entity operating models, management accountability regimes, and Board/Branch governance structures
  • Prior experience engaging with financial regulators and/or self-regulatory bodies
  • Proven ability to lead cross-functional initiatives in complex, matrixed environments
  • Strong project execution capability with attention to detail and outcome focus
  • Experience working with large datasets and management reporting
  • Familiarity with process re-engineering and workflow automation concepts
  • Proficiency in MS Excel, PowerPoint, Visio and MS Project; working knowledge of SharePoint-based collaboration and document management
  • High standards of independence, integrity and professional judgement; hands-on, detail-oriented leadership

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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