Lead Technical Product Owner

About Shipium

Shipium is on a mission to solve the ‘Prime problem’ that modern retailers face today how to make fast, free, and on-time delivery promises a cornerstone of the customer’s shopping experience. We work with both fast-growing companies and well-known large retailers to cut costs, speed deliveries, and increase flexibility through great APIs, easy integrations into existing infrastructure, and powerful services optimizing the full retail supply chain.

We’re building tech that connects previously fragmented systems and automates complex supply chain decisions to deliver speed and value across operations. 

Founded in 2019 by supply chain technology experts from Amazon and Zulily, the company is on a mission to help every eCommerce company provide its customers a great delivery experience while simultaneously reducing their costs to fulfill orders.

About the role

Are you a master of organization? Can you manage multiple projects simultaneously, anticipate risks before they happen, and lead diverse teams to success?

Shipium is looking for a Lead Technical Product Owner to be the driving force behind our product delivery. This is a high-impact, individual contributor role where you’ll orchestrate delivery across multiple workstreams, working with onshore, nearshore, and offshore development partners. You will blend classic product ownership with hands-on, technical leadership, serving as the central hub for all things related to our product roadmap.

We are looking for someone who thrives in a fast-paced environment and is passionate about using modern tools, including AI, to streamline and enhance product development.

What you'll do

• Own the roadmap: Integrate and manage technical roadmaps for both customer-facing features and internal initiatives, ensuring all projects align with strategic goals.
• Lead technical execution: Organize and manage multiple simultaneous workstreams, proactively identifying and resolving technical risks, blockers, and dependencies.
• Drive efficiency with AI: Use generative AI tools to create detailed user stories and acceptance criteria. You’ll also leverage AI-enhanced platforms to facilitate agile ceremonies and manage cross-team dependencies.
• Be the central point of contact: Serve as the go-to person for development teams and stakeholders, communicating program progress, risks, and technical decisions.
• Define and prioritize: Evaluate and prioritize incoming work requests to ensure the team is always focused on the highest-value items.
• Create documentation: Maintain comprehensive technical documentation and architectural decision records to promote knowledge sharing.

Qualifications

• Experience: 7+ years in a technical program management or product ownership role, with deep expertise in SaaS or high-growth engineering environments.
• Technical Acumen: A solid understanding of system-level technology, APIs, and cloud integration (preferably AWS). You should be comfortable demonstrating your knowledge of API structure and troubleshooting with tools like Postman.
• Risk Management: Exceptional ability to identify and manage risks and roadblocks in a dynamic, high-expectation setting.
• Adaptability: Proven ability to manage onshore, nearshore, and offshore development workflows, demonstrating strong prioritization and delivery practices.
• Modern Skills: Advanced proficiency in creating user stories and acceptance criteria, with a strong preference for candidates who have experience using generative AI tools.
• Problem-Solving: Keen judgment and practical problem-solving abilities, even in ambiguous situations.

Preferred Skills

• Shipping Expertise: Familiarity with the logistics industry, including shipping carriers, regulatory environments, and multi-carrier rate shopping.
• Supply Chain Knowledge: Insight into last-mile delivery, international distribution, and managing surcharges, tracking, and service-level agreements.
• Logistics Technology: Experience with compliance, operational processes, and best practices for shipping a wide range of package types.

At Shipium, Employees enjoy full medical, dental & vision coverage (with 50% coverage for dependents), optional life insurance and long-term disability coverage, a 401(k) retirement plan, fully remote work-from-home options in 25* states, 8 paid weeks of parental leave, 12 paid holidays annually, self-managed vacation time, sick & safety leave, and volunteer time off. 

Shipium is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you need reasonable accommodation because of a disability for any part of the employment process, please email Human Resources ([email protected]) and let us know the nature of your request and your contact information.

This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and mentorships. Shipium makes hiring decisions based solely on qualifications, merit, and business.

*Although based out of Seattle, WA, Shipium is 100% remote in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Maryland, Massachusetts, Michigan, Montana, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Vermont, Washington & Wisconsin. 

Shipium participates in e-verify