Lead Systems Engineer

About Us:

ICE Consulting is a prominent Managed IT Services company that has been delivering top-notch managed IT and managed security services since 1997. We primarily serve small to medium-sized enterprises, focusing on providing tailored solutions to meet our clients' unique needs. We pride ourselves on a collaborative and innovative work environment, and we are currently seeking a passionate Lead Systems Engineer to join our dynamic team.

Your Role:

As a Lead Systems Engineer, you will take on a pivotal role in managing and overseeing complex IT projects. Your extensive experience in managing systems and infrastructures will be crucial as you work closely with our consulting teams. You will ensure that projects are executed successfully by communicating effectively, managing budgets, and monitoring project timelines and risks. You will be responsible for analyzing data, making informed recommendations, and driving solutions based on your understanding of both technical and business needs.

This position can be based out of our corporate headquarters in Milpitas or can be performed remotely. You will actively engage in deploying, integrating, and maintaining both on-premise and cloud-based systems, contributing to our innovative solutions landscape which comprises:

• Cloud Solutions & Applications
• Office 365
• G Suite
• Okta SSO & MFA
• Workspace One
• Backups
• AWS
• Windows Systems Infrastructure
• Active Directory
• VMWare
• Storage Solutions
• Veeam

• Strong experience with Active Directory, DHCP, and DNS services.
• Proven skills in installing, configuring, and managing VMWare infrastructures.
• Experience with enterprise storage solutions such as NetApp.
• In-depth knowledge of Veeam backup software installation, configuration, and maintenance.
• Comprehensive understanding of Microsoft 365 and G Suite administration, especially in complex environments.
• Knowledge of Office 365 applications, including Azure Directory.
• Experience in SSO/MFA integration with cloud services such as Office 365 and G Suite.
• Familiarity with MDM solutions, preferably Workspace One.
• Proficient in Windows PowerShell, particularly in relation to Microsoft Azure and Exchange Server.
• Strong fundamentals in systems engineering and platform architecture.
• Excellent analytical, organizational, and problem-solving abilities, with a strong attention to detail.
• Experience in implementing Office 365 in medium-sized environments.
• Knowledge of email security principles and best practices.
• Exposure to AWS and AWS backup solutions is a plus.
• Familiarity with patch management and image building (experience with MDT preferred).
• Minimum 5 years of Systems Administration experience.
• At least 2 years of experience in Microsoft 365, including migrations.
• Professional demeanor with the ability to take complete ownership of tasks and deliver results on time.

Excellent company benefits including health, dental, and vision insurance. PTO, 401(K) with company match and bonus plan.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Free Food & Snacks
• Wellness Resources

ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes..