Responsibilities
- Managing sysadmin operations team - 8+ engineers
- Managing the IT ticketing system, ensuring all tickets are assigned and tracked under SLA
- Manage Office365 environment, ensuring optimal setup, maintenance, and troubleshooting practices.
- Utilise Intune for mobile device management and application deployment across the organisation
- Onboarding and guiding new hires
- Training the sysadmin team on IT infrastructure/systems
- Manage and administer the local and global infrastructure
- Develop best practices and ensure documentation is up to date
- Provide expert technical support, guidance and training to team members and end-users
- Work closely with the IT management team on managing the IT Roadmap
- Participate in change management workflow
- Troubleshoot and remediate issues impacting server availability
- Manage backup and storage infrastructure
- Manage and maintain monitoring to ensure systems uptime and reliability
- Participate in infrastructure upgrades and migrations
- Ensure adherence to IT security standards and best practices
Requirements
- Experience with ITSM
- Knowledge of Windows Systems (Client and Server)
- Experienced in Cloud infrastructure AWS/AZURE
- Experience with Intune deployment
- Troubleshooting skills
- Experience managing a virtualized infrastructure
- Experience with Google Workplace, Office365, Atlassian Suite
- Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
- Working hours flexibility around infrastructure upgrades and migrations
- This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.
Nice to have
- Linux/OpenStack experience
- Storage and backup concepts
- Scripting languages (PHP, Javascript,SQL, Python,PowerShell,Bash)
- Background in large-scale migration projects and operating system upgrades
- Experience in multi-site engineer team management
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What We Do
Founded in 1996, Larian Studios has long been dedicated to creating world-class video games. The team is known for the critically acclaimed Divinity series - six games that straddle multiple genres and defy expectations. Its first crowdfunded success, Divinity: Original Sin, won over 150 awards and nominations, while its sequel Divinity: Original Sin 2 launched with a 93 Metacritic rating, as well as over 160 awards. Its latest game, Baldur's Gate 3, launched to critical acclaim, receiving over 200 Game of the Year Awards, including the five major trophies from the BAFTA Game Awards, Golden Joysticks, Game Developers Choice, DICE, and The Game Awards
