About SH/FT
Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.
Overview
Passionate about travel and premium brand experiences and have experience with the financial services industry? No stranger to all things email marketing? Also a little (read: a lot) nerdy about how data can be used to personalize customer experiences? You could be the seasoned Lead Strategist that we’re searching for.
In this role, you’ll be our clients’ trusted consultant, their thought leader, and their strategic partner in email personalization. You will be responsible for insightful reporting, and collaborating with data engineers, designers, and writers to identify opportunities that drive business results. You will be responsible for measuring and understanding the impact of our client’s email marketing strategies – this will include data visualization, reporting, and insight generation in order to present strategic content recommendations. Though we have a work-from-almost-anywhere framework, this role works east coast hours.
You’ll be reporting directly to our Senior Director of Insights & Analytics.
Responsibilities- Create quantifiable, measurable content strategies for our clients’ email marketing programs that drive conversions. Recommend key data points and measurement methodologies to show the impact of our marketing approach and strategy on the client’s business.
- Easily leverage dashboards and raw excel files to interpret data. Generate and communicate clear, compelling, and actionable insights.
- Ensure that the marketing recommendations we deliver are based on a deep understanding of the client’s business and strategic objectives, and that client value is delivered through a mix of best-practices, creativity, and original thinking.
- Lead and present at client meetings. Get others to believe in the ideas that you present and help guide your design and copywriting counterparts to see the strategy through to execution.
- Be a subject matter expert on email marketing trends and best practices.
- Identify business growth opportunities and develop strategic recommendations to support the growth of client relationships.
- Ensure that analyses are delivered to clients error-free and in a timely manner.
- Share best practices with clients and your colleagues.
- Collaborate with and proactively respond to requests from clients and internal teams.
- Collaborate with data engineers to identify new ways of looking at vast amounts of our clients’ customer data in order to answer business questions and develop insights.
- 6-8+ years experience in email marketing at an agency, Fortune 500 company, or consultancy, especially within the travel or financial services industry.
- Deep passion, curiosity, and understanding with regard to data analysis and a strong business sense.
- Self-starter, problem solver. Resourceful and able to work with limited supervision.
- Strong critical thinking and analytical skills. Able to identify quantifiable trends across campaign data, as well as develop testing plans.
- Comfortable abstracting insights from large data sets and using dashboards (Tableau, AWS) to make engaging, customer-first content recommendations.
- Proficiency in Excel/Google Suite.
- Advanced knowledge of email and digital marketing metrics.
- Experience working with household brand names in travel or financial services preferred.
- A highly detail-focused and organized mindset.
- Ability to “manage up,” influence and work within a matrixed environment.
- Executive presence; strong written and oral communication, with experience developing executive-ready, high-quality deliverables.
- Excellent communication and time management skills.
- Familiarity with email platforms (Salesforce Marketing Cloud) preferred but not required.
At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees.
We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.
As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey or Washington. The salary range for these residents is $195,000.00 to $115,000.00. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.
Top Skills
What We Do
Shift Paradigm is a business and growth partner that helps our clients see a true reflection of their business through the lens of technology & data. Armed with data-driven insights, we work with organizations to identify & accelerate opportunities for growth, efficiency, and innovation.
For over 15 years, Shift has implemented, optimized, operationalized, and transformed marketing technology ecosystems and experiences for 1000s of global B2B and B2C organizations.
Our comprehensive suite of services includes technology roadmaps & assessments, omnichannel campaign strategies & execution, reporting & analytics, and go-to-market strategy playbooks. We also proudly partner with industry technology leaders, like Adobe and Salesforce, to provide the right solutions for our clients.
For more information, visit shiftparadigm.com
