We are seeking a hands-on Lead Engineer to build and run mission-critical Real-Time Payments (RTP) services with strong ownership across engineering, resiliency, release readiness, and incident response. The role requires deep experience in high-throughput payment systems and modern engineering capabilities across GemFire, AI-enabled operations, microservices, cloud-native architecture, and AWS.
Job Responsibilities
- Lead production incident management for payment flows (P1/P2), including triage, war-room coordination, mitigation, RCA, and preventive actions.
- Develop and scale microservices for payment initiation, validation, routing, settlement, reconciliation, and exception handling.
- Implement distributed in-memory data patterns using VMware GemFire / Apache Geode for ultra-low-latency state, reference data, and session/context caching.
- Build AI-assisted observability and operations use cases (anomaly detection, alert correlation, incident prediction, runbook automation, GenAI-assisted triage).
- Own release quality with CI/CD gates, canary/blue-green strategies, rollback automation, and zero/low-downtime deployments.
- Collaborate with product, operations, risk, compliance, and partner banks/processors to deliver secure and compliant payment outcomes.
- Ensure strong controls for audit/regulatory needs, data lineage, traceability, and operational reporting.
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- Strong Java ecosystem skills (Java 11+/Spring Boot), REST/gRPC APIs, asynchronous/event-driven design.
- Proven experience with **microservices architecture** and domain-driven service decomposition.
- Hands-on experience with **GemFire/Geode** (regions, partitioning, WAN replication, CQ/events, consistency/performance tuning).
- Strong AWS experience: EKS/ECS, EC2, VPC, ALB/NLB, S3, RDS/Aurora, ElastiCache, IAM, CloudWatch, KMS, Secrets Manager.
- Experience with cloud-native operations: containers, Kubernetes, autoscaling, health checks, service mesh (preferred).
- Solid incident management background in high-availability systems, including on-call, runbooks, SRE practices, and post-incident remediation.
- Messaging and streaming experience (Kafka, MQ, SNS/SQS) and resilient integration patterns.
- Strong understanding of security and compliance in financial systems (encryption, tokenization, least privilege, audit controls).
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Preferred qualifications, capabilities, and skills
- Backend engineering; expeirence in payment platforms (RTP/instant payments preferred).
- Microsoft Copilot and claude integration and analsys for L3 day 2 day work.
- Observability stack experience (Datadog/Splunk/ELK, Prometheus/Grafana, OpenTelemetry, distributed tracing).
Skills Required
- Formal training or certification in software engineering and 5+ years applied experience
- Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related discipline
- Strong Java ecosystem skills (Java 11+), Spring Boot, REST/gRPC, asynchronous/event-driven design
- Proven experience with microservices architecture and domain-driven service decomposition
- Hands-on experience with GemFire/Apache Geode (regions, partitioning, WAN replication, CQs/events, tuning)
- Strong AWS experience: EKS/ECS, EC2, VPC, ALB/NLB, S3, RDS/Aurora, ElastiCache, IAM, CloudWatch, KMS, Secrets Manager
- Experience with cloud-native operations: containers, Kubernetes, autoscaling, health checks
- Experience with service mesh
- Solid incident management background for high-availability systems (on-call, runbooks, SRE practices, post-incident remediation)
- Messaging and streaming experience (Kafka, MQ, SNS/SQS) and resilient integration patterns
- Strong understanding of security and compliance for financial systems (encryption, tokenization, least privilege, audit controls)
- Demonstrated experience leading approved AI-assisted software development tools and setting team validation standards
- Understanding of responsible AI use, data sensitivity, secure handling of inputs/outputs, and coaching engineers on safe adoption
- Backend engineering experience in payment platforms (RTP/instant payments)
- Experience with Microsoft Copilot and Claude integration/analysis
- Observability stack experience (Datadog, Splunk, ELK, Prometheus, Grafana, OpenTelemetry, distributed tracing)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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