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The Role
Leads architecture and development of major SaaS platform areas, integrating AI and optimization models, improving performance and CI/CD, and resolving complex production issues. Collaborates with product, design, architecture, support, and professional services teams. Mentors engineers, makes technical decisions, and guides globally distributed agile teams while developing scalable microservices and customer-facing capabilities.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Lead Software Engineer at Coupa:
At a technical level, your development team will offer application and infrastructure support for customer environments. You’ll have the opportunity to collaborate across software products with engineers all over the company and the globe to plan and deploy product releases.
What You’ll Do:
- Domain Ownership: Architect and lead the development of one or more major platform areas of Coupa’s globally scaling SaaS products.
- AI Integration: Design and implement next-generation AI features, including hands-on integration of Large Language Models (LLMs) and custom AI Gateways.
- Collaboration & Delivery: Partner with Product, Design, and Enterprise Architecture teams to build end-to-end features that resolve complex financial spend issues.
- Process Improvement: Continuously seek opportunities to optimize performance, simplify existing system code, and enhance CI/CD pipelines.
- Customer Advocacy: Partner with customer support and professional services teams to quickly debug and resolve escalated, complex client-facing production issues .
What You Will Bring to Coupa
- Bachelor’s degree in computer science / engineering, Operations Research or a closely related field (Master’s Preferred)
- 8+ years of industry experience developing web applications or platforms, with 1-2 years of experience acting as a pod or technical lead
- Experience deploying production level AI and/or optimization models in commercial environments
- Strong programming proficiency in .NET Core/.NET 8+, Python, C#, Groovy, Java as well as the use of AI Assistants to increase efficiency
- Deep understanding of computation complexity, advanced data structures and algorithmic design
- Excellent communication skills with the proven ability to explain highly complex engineering principles to product and business leaders
- You enjoy mentoring others and are passionate about cultivating a highly collaborative, intellectually rigorous engineering culture
- You embody Coupa’s core values: Drive Success for #AllOfUs, Own Our Results, Cultivate Belonging, and Build Tomorrow Together
- The strong ability to make technical decisions with minimal direction and guide a globally distributed team in an agile ecosystem
- What will give you a competitive edge (Preferred Qualifications): Domain expertise in Supply Chain Network Design and/or Large Languagev Models
- Experience working with mathematical (MIP/MILP) and AI/ML models
- Experience with Gurobi / other Commercial Mathematical Solvers
- Experience developing and deploying microservices on cloud native platforms (AWS, GCP, Jenkins, Docker, Kubernetes)
- Experience with large scale advanced relational and NoSQL databases
- Experience with enterprise message brokers (such as Kafka, RabbitMQ, or Rescue)
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being. We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-Being Perks (For All Employees Globally)
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- Bachelor’s degree in computer science, engineering, operations research, or a closely related field
- Master’s degree
- 8+ years of industry experience developing web applications or platforms
- 1–2 years of experience acting as a pod or technical lead
- Experience deploying production-level AI and/or optimization models in commercial environments
- Strong proficiency in .NET Core/.NET 8+, Python, C#, Groovy, and Java
- Experience using AI assistants to increase efficiency
- Deep understanding of computational complexity, advanced data structures, and algorithmic design
- Excellent communication skills and ability to explain complex engineering principles to product and business leaders
- Ability to make technical decisions with minimal direction and guide a globally distributed team in an agile ecosystem
- Experience mentoring engineers and cultivating a collaborative engineering culture
- Domain expertise in supply chain network design and/or large language models
- Experience with mathematical MIP/MILP and AI/ML models
- Experience with Gurobi or other commercial mathematical solvers
- Experience developing and deploying microservices on AWS, GCP, Jenkins, Docker, or Kubernetes
- Experience with large-scale relational and NoSQL databases
- Experience with enterprise message brokers such as Kafka, RabbitMQ, or Redis
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Coupa advertises medical, dental, and vision coverage for employees and dependents, alongside mental‑wellness resources starting on day one. Coverage quality is often characterized as strong.
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Leave & Time Off Breadth — Flexible Time Off, floating holidays, and 40 hours of volunteer time are prominently offered, with some roles using flexible or unlimited PTO. These programs are described as a meaningful advantage when time away is supported by workload and team norms.
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Retirement Support — Retirement savings plans include a company match and are consistently presented as part of the total rewards package. The offering is regarded as beneficial, with emphasis on confirming the current match formula and vesting details.
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
Flexible
Foster City
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Pune office
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
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