Job Description
As a Lead Software Engineer - Salesforce / Java / Apex at JPMorgan Chase within the Consumer and Community Bank, Connected Commerce Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Sets up, customizes and develops Salesforce.com and related app implementations, drawing on relevant experience and understanding of best practices surrounding Salesforce platform
• Develops and enhances custom applications & features on the platform by leveraging Salesforce Financial Service Cloud, Sales Cloud and Marketing Cloud
• Builds Salesforce integration with other applications, using relevant APIs and Integration frameworks
• Supports product owner/s with refinement of user requirement and leads the functional/technical solution architecture & design
• Ensures the platform is run as intelligently and efficiently as possible through continuous improvement, periodic code reviews, analysis of platform/governor limits
• Acts as a coach/guide to junior engineers, and fosters a culture promoting technical growth, respect between team-members, empowerment, continuous innovation and fun

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Demonstrated experience working on the Salesforce Financial Service Cloud/Marketing Cloud implementations in a multi org structure and hands-on Salesforce Administration experience supporting a large Salesforce deployment/organization
• Current Salesforce Administrator Certified, Advanced Administrator certified and Platform App Builder
• Ability to recommend, direct and implement best practices on the Salesforce platform
• Demonstrated working understanding of Salesforce Lead Management software with ability to administer fields and relationships, workflow rules, approval processes, page layouts, security, and validation rules
• Strong experience and understanding of Salesforce APIs, integration patterns, and hands-on knowledge on writing custom web services
• Strong knowledge and experience around Salesforce service cloud and Sales Cloud features
• Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Practical cloud native experience

Preferred qualifications, capabilities, and skills

• Application Development work in Agile environment
• Ability to develop reports, dashboards, and processes to continuously monitor data quality and integrity and ability to interpret system / business requirements and prepare specification and design document
• Certified Integration Architect

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.