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As a Lead Software Engineer at JPMorganChase within the Network Services team, you will be the SME on deploying and operating applications using CDNs from one or both of Akamai and Cloudflare. You will partner with stakeholders to deliver capabilities that improve performance, reliability, and safety. You’ll design, build, and run production services, drive system design decisions, and strengthen engineering standards across the team. You’ll contribute to an inclusive culture grounded in respect, ownership, and continuous improvement.
Job responsibilities
- Share expertise and operational experience in designing and managing CDN applications leveraging Cloudflare and/or Akamai.
- Develop IaC/GitOps-based automation.
- Apply responsible AI-assisted development workflows to accelerate delivery while maintaining strong engineering discipline
- Automate network services infrastructure and network provisioning workflows, including API integrations and (where needed) React-based user interface components
- Lead system design efforts and produce clear architecture and design artifacts to support high-quality technical decisions
- Review code, coach engineers, and raise standards across testing, continuous integration/continuous delivery, security, and reliability
- Build and maintain high-quality delivery pipelines with automated tests, meaningful coverage, and pragmatic quality gates
- Partner with internal teams and evaluate external vendors when it accelerates outcomes and aligns to the target architecture
- Contribute to an inclusive team culture that values collaboration, accountability, and continuous improvement
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- 3+ years of hands-on software engineering experience with ownership of CDN production systems & frameworks
- Strong system design skills across distributed services, data stores (relational and NoSQL), and messaging systems (for example, RabbitMQ)
- Practical experience running services in the cloud, including Amazon Web Services patterns and services
- Solid understanding of secure software development lifecycle practices, continuous integration/continuous delivery, and operational excellence (monitoring, alerting, incident response, resiliency)
- Demonstrated ability to lead through influence via code reviews, technical decision-making, and mentoring within a team
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Preferred qualifications, capabilities, and skills
- 5+ years operational experience of Akamai or Cloudflare CDNs, preferably within a banking/financial enterprise
- Infrastructure as Code experience
- Familiarity with modern front-end development using React
- Experience using AI-assisted coding and design tools in production environments with appropriate security and quality controls
- Experience building in regulated environments and delivering to strong risk and security controls
Skills Required
- Formal training or certification in software engineering concepts
- 5+ years of applied software engineering experience
- 3+ years of hands-on software engineering experience owning CDN production systems and frameworks
- Strong system design skills across distributed services, relational and NoSQL data stores, and messaging systems such as RabbitMQ
- Practical experience running cloud services, including Amazon Web Services patterns and services
- Understanding of secure software development lifecycle practices, CI/CD, monitoring, alerting, incident response, and resiliency
- Ability to lead through influence via code reviews, technical decision-making, and mentoring
- Experience leading effective use of approved AI-assisted software development tools
- Understanding of responsible AI use in engineering workflows, including data sensitivity, secure handling, resiliency, and security expectations
- 5+ years of operational experience with Akamai or Cloudflare CDNs
- Infrastructure as Code experience
- Familiarity with modern front-end development using React
- Experience using AI-assisted coding and design tools in production with security and quality controls
- Experience building in regulated environments with strong risk and security controls
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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