Lead Site Reliability Engineer

Posted 9 Days Ago
Be an Early Applicant
Hiring Remotely in Makati City, PHL
In-Office or Remote
Mid level
Information Technology • Marketing Tech • Professional Services • Design
The Role
Lead site reliability efforts by managing SLOs, SLIs, error budgets, incident response, observability, capacity planning, and scalable infrastructure. Build resilient systems, automate detection and remediation, conduct postmortems and chaos engineering, and write production software. Collaborate across development and operations teams while maintaining cloud and on-premise environments using AWS, Kubernetes, Infrastructure as Code, and modern monitoring and tracing tools.
Summary Generated by Built In

This is a remote position.

  • Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.

  • Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services.

  • Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems. 

  • Automate incident detection and response using automated runbooks or predefined workflows.

  • Write software as needed to support reliability or efficiency needs.

  • Design and implement full observability across systems using modern tools like Open Telemetry for tracing, metrics, and logging.

  • Use capacity planning, forecasting, and performance testing to ensure that the systems scale effectively as the user base and load grow.

  • Collaborate with development and operations teams on building reliable, scalable, and high-performance services.

  • Ensure best practices are followed across infrastructure design, deployment, and maintenance using tools like AWS, Kubernetes, EKS, Fargate, etc.

  • Champion Infrastructure as Code (IaC) to provision, manage, and scale infrastructure using tools like Terraform, Pulumi, or similar.

  • Get involved in chaos engineering initiatives.

  • Participate on our on-call rotation.

  • Drive advanced alerting and anomaly detection applied to metrics



Requirements
  • 3-5 years of experience as an SRE, working in cloud-based environments and on-prem environments.

  • Deep understanding of Linux systems, networking, and systems administration.

  • Experience with cloud platforms like AWS, with a strong understanding of Kubernetes and container orchestration tools.

  • Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, ELK (Elastic Stack), or Loki.

  • Strong skills in at least one programming language (Python, Go) to write production level code.

  • Strong skills in shell scripting using bash or similar. • Experience with OpenTelemetry or other distributed tracing systems, including tracing, metrics, and logs integration.

  • Experience with Chaos Engineering methodologies and tools (Chaos Mesh, chaos monkey, AWS Fault Injection Simulator, etc.



Benefits
  • Competitive Salary Package: Receive a pay package that matches your skills and experience.

  • Vacation and Sick Leave credits: Enjoy vacation and sick leave credits to maintain work-life balance.

  • Health Coverage: Get medical, dental, and vision insurance for you and your dependents.

  • Government-Mandated Benefits: Full coverage of all statutory benefits like SSS, PhilHealth, and Pag-IBIG.

  • Learning Opportunities: Access training, certifications, and mentorship to grow your career.

  • Team Engagement: Join team-building activities and wellness programs.

  • Modern Tools: Use the latest technology to excel in your role.

  • Career Growth: Clear paths for promotion and professional development.

  • Inclusive Culture: Be part of a diverse, supportive, and collaborative global team.

  • Referral Rewards: Earn bonuses for bringing great talent to the team.



Skills Required

  • 3-5 years of experience as an SRE in cloud-based and on-premise environments
  • Deep understanding of Linux systems, networking, and systems administration
  • Experience with AWS and Kubernetes or other container orchestration tools
  • Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, Elastic Stack, or Loki
  • Strong production programming skills in Python, Go, or another programming language
  • Strong Bash or similar shell scripting skills
  • Experience with OpenTelemetry or other distributed tracing systems, including tracing, metrics, and logs integration
  • Experience with chaos engineering methodologies and tools such as Chaos Mesh, Chaos Monkey, or AWS Fault Injection Simulator
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The Company
HQ: Makati City
600 Employees
Year Founded: 2012

What We Do

iScale Solutions is a full-service outsourcing company providing staff augmentation, IT services, business process outsourcing, digital marketing, creative solutions, and managed IT support.

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