Our trading technology stack is undergoing a multi‑year convergence and modernization journey. You will play a pivotal role in shaping our next‑generation SRE patterns, reliability frameworks, observability strategy, and performance engineering capabilities across globally distributed systems. This role is ideal for an SRE specialist who thrives in fast‑paced front‑office environments, enjoys direct interaction with traders, and wants to influence the reliability culture of a major global trading organization.
As a Lead Site Reliability Engineer at JPMorgan Chase within J.P. Morgan Asset Management’s Trading Technology group, you will be embedded directly within the software engineering team that builds and supports our front‑office trading platforms.
Job Responsibilities:
- Engage daily with traders across asset classes (Equities, Fixed Income, FX) to understand workflows, pain points, and reliability priorities.
- Act as a trusted engineering partner to the desk, ensuring systems are stable, performant, and aligned with business needs.
- Support live trading environments, including incident response, root cause analysis, and post mortem leadership. Work as a core member of the software engineering team, participating in daily standups and design discussions.
- Contribute directly to the codebase (Java, Kotlin, Python) to implement reliability improvements, performance optimisations, bug fixes, and automation.
- Lead the design and rollout of modern SRE patterns across trading systems, including automated remediation, self healing workflows, and resilience engineering.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
- Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.
- Drive improvements in latency, throughput, and stability across high volume trading applications.
- Build and maintain tooling for monitoring, alerting, and distributed tracing across global environments.
- Operate within a globally distributed engineering and trading organization, collaborating with teams in EMEA, US, and APAC.
- Partner with infrastructure, networking, cloud engineering, and cybersecurity teams to ensure end to end reliability.
Required Qualifications, Capabilities, and Skills:
- Strong hands on experience in front office trading environments or similarly high pressure, low latency domains.
- Proficiency with SRE tooling and techniques, including FIX messaging, Kafka, Grafana, Splunk, ITRS Geneos, Dynatrace, InfluxDB, MQ (IBM MQ or similar), Oracle DB
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
- Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
- Deep knowledge of reliability engineering principles: SLIs/SLOs, real-time telemetry, disaster recovery planning, capacity planning, and performance tuning.
- Experience designing and implementing observability frameworks for mission critical systems.
- Proven ability to lead incident response and drive long term remediation.
- Solid programming skills in Python, Java, or Kotlin, with the ability to contribute production grade code. Experience with microservices, distributed systems, and event driven architectures.
- Strong understanding of CI/CD pipelines, automated testing, and deployment strategies.
- Comfortable interacting directly with traders and senior stakeholders. Excellent communication skills, especially when translating technical issues into business impact. Ability to operate calmly and decisively in high pressure situations.
- Strong leadership presence with a collaborative mindset.
Skills Required
- Hands-on experience in front office trading environments or low-latency domains
- Proficiency with SRE tooling and techniques, including FIX messaging, Kafka, Grafana, Splunk, ITRS Geneos, Dynatrace, InfluxDB, MQ (IBM MQ or similar), Oracle DB
- Demonstrated experience using enterprise-authorized AI capabilities to improve SRE workflows with strong validation and data sensitivity awareness
- Ability to evaluate AI-assisted operational recommendations and define guardrails ensuring resiliency and security
- Deep knowledge of reliability engineering principles: SLIs/SLOs, telemetry, disaster recovery, capacity planning, performance tuning
- Experience designing and implementing observability frameworks for mission-critical systems
- Proven ability to lead incident response, root cause analysis, post-mortems, and long-term remediation
- Solid programming skills in Python, Java, or Kotlin and ability to contribute production-grade code; experience with microservices, distributed systems, and event-driven architectures
- Strong understanding of CI/CD pipelines, automated testing, and deployment strategies
- Comfortable interacting directly with traders and senior stakeholders; excellent communication skills
- Strong leadership presence with collaborative mindset
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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