The Role
Lead enterprise QA strategy, automation framework development, testing, and release readiness across web, mobile, API, retail, and POS applications. Build and scale Playwright-based E2E frameworks, apply Claude and other generative AI tools to improve test generation and maintenance, oversee test automation and manual testing, mentor QA engineers, manage defect triage and code reviews, and partner with engineering and business teams throughout delivery cycles.
Summary Generated by Built In
Position Overview:We are looking for a Lead QA Automation Engineer (Playwright) to lead QA strategy, automation framework development, and testing for enterprise Web, Mobile, API, Retail, and POS applications. The role requires strong hands-on expertise in Playwright, Appium, API testing, programming, CI/CD, and database validation, along with experience in QA leadership and team mentoring. The candidate will also drive the practical use of Generative AI tools, especially Claude, to improve test automation, coverage, debugging, and maintenance.
ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Job Responsibilities:
Responsible for leading the quality strategy and execution of software solutions. This includes defining test strategies, governing automation frameworks, mentoring other team members, from initial planning through to final production deployment.
Lead the automation strategy and development of automated test scripts for PetConnect (Inventory and Store order process ) and POS B&M applications
Architect, build, and scale robust end-to-end (E2E) automation frameworks using Playwright.
Drive the adoption and hands-on application of various generative AI tools—with a primary focus on Claude—to accelerate test case creation, map test coverage, and automated test scripts from scratch.
Leverage AI assistants and Claude to streamline framework refactoring, optimize test code, and drastically reduce the overhead of ongoing test script maintenance and debugging.
Partner with cross-functional teams to define scope, objectives, and deliverables for all levels of automated and manual testing.
Establish and champion quality assurance best practices, procedures, and rigorous QA assessments.
Spearhead Playwright best practices, including parallel test execution, multi-browser strategies (Chromium, Firefox, WebKit), and resilient element locators.
Provide technical oversight and mentorship for existing automation frameworks.
Track and report on metric-driven indicators of test efficiency, effectiveness, and release readiness (e.g., defect counts, code coverage, automation velocity).
Oversee bug triage workflows, root cause analysis, and automated test code reviews prior to code commitment.
Demonstrate exceptional communication, technical leadership, and problem-solving skills to bridge communication between business stakeholders and engineering teams.
Drive engineering excellence across large-scale, enterprise-wide initiatives and release cycles.
Lead the automation strategy and development of automated test scripts for PetConnect (Inventory and Store order process ) and POS B&M applications
Architect, build, and scale robust end-to-end (E2E) automation frameworks using Playwright.
Drive the adoption and hands-on application of various generative AI tools—with a primary focus on Claude—to accelerate test case creation, map test coverage, and automated test scripts from scratch.
Leverage AI assistants and Claude to streamline framework refactoring, optimize test code, and drastically reduce the overhead of ongoing test script maintenance and debugging.
Partner with cross-functional teams to define scope, objectives, and deliverables for all levels of automated and manual testing.
Establish and champion quality assurance best practices, procedures, and rigorous QA assessments.
Spearhead Playwright best practices, including parallel test execution, multi-browser strategies (Chromium, Firefox, WebKit), and resilient element locators.
Provide technical oversight and mentorship for existing automation frameworks.
Track and report on metric-driven indicators of test efficiency, effectiveness, and release readiness (e.g., defect counts, code coverage, automation velocity).
Oversee bug triage workflows, root cause analysis, and automated test code reviews prior to code commitment.
Demonstrate exceptional communication, technical leadership, and problem-solving skills to bridge communication between business stakeholders and engineering teams.
Drive engineering excellence across large-scale, enterprise-wide initiatives and release cycles.
Basic Qualifications:
Bachelor Degree in Computer Science or equivalent
Experience in Quality leadership experience managing complex projects related to retail, B&M, Mobile POS applications
7+ years of experience working with Web, Mobile and API Service based applications
Deep proficiency in validating front-end web applications, back-end web services, and microservices using tools such as Postman and SoapUI.
7+ years of expertise working with leading automation tools and frameworks, with advanced proficiency in Playwright alongside Selenium, Cypress, RestAssured, PyTest, Robot, and BDD/TDD paradigms.
Extensive, hands-on experience leveraging various AI tools and Claude specifically within day-to-day QA workflows—proven ability to utilize AI for intelligent test generation, script acceleration, framework construction, and automated maintenance.
5+ years of experience working with Appium and such related tools for Mobile automation
Strong fluency in modern programming languages, with 5+ years working in TypeScript, JavaScript, Python, or Java.
Expertise in version control workflows and governance using Git, GitHub, and GitLab.
Proven track record of configuring continuous integration/deployment (CI/CD) pipelines and test scheduling via tools like Jenkins.
Proficiency in backend database querying and validation using Oracle and SQL tools.
3+ years of experience with Agile development practices, scrum and supporting apps like JIRA
Experience with test management tools like TestRail, Zephyr, HP ALM
Outstanding debugging, troubleshooting, and analytical capabilities for complex automated architectures.
Exceptional verbal and written communication skills with a proven ability to lead technical discussions and mentor teams.
Experience in Quality leadership experience managing complex projects related to retail, B&M, Mobile POS applications
7+ years of experience working with Web, Mobile and API Service based applications
Deep proficiency in validating front-end web applications, back-end web services, and microservices using tools such as Postman and SoapUI.
7+ years of expertise working with leading automation tools and frameworks, with advanced proficiency in Playwright alongside Selenium, Cypress, RestAssured, PyTest, Robot, and BDD/TDD paradigms.
Extensive, hands-on experience leveraging various AI tools and Claude specifically within day-to-day QA workflows—proven ability to utilize AI for intelligent test generation, script acceleration, framework construction, and automated maintenance.
5+ years of experience working with Appium and such related tools for Mobile automation
Strong fluency in modern programming languages, with 5+ years working in TypeScript, JavaScript, Python, or Java.
Expertise in version control workflows and governance using Git, GitHub, and GitLab.
Proven track record of configuring continuous integration/deployment (CI/CD) pipelines and test scheduling via tools like Jenkins.
Proficiency in backend database querying and validation using Oracle and SQL tools.
3+ years of experience with Agile development practices, scrum and supporting apps like JIRA
Experience with test management tools like TestRail, Zephyr, HP ALM
Outstanding debugging, troubleshooting, and analytical capabilities for complex automated architectures.
Exceptional verbal and written communication skills with a proven ability to lead technical discussions and mentor teams.
Skills Required
- Bachelor’s degree in Computer Science or equivalent experience
- QA leadership experience managing complex projects involving retail, B&M, and mobile POS applications
- 7+ years of experience with web, mobile, and API service-based applications
- Deep proficiency validating front-end web applications, back-end web services, and microservices
- Experience with Postman and SoapUI
- 7+ years of experience with automation tools and frameworks
- Advanced proficiency with Playwright, Selenium, Cypress, RestAssured, PyTest, and Robot Framework
- Experience with BDD and TDD paradigms
- Hands-on experience using generative AI tools, specifically Claude, in QA workflows
- 5+ years of experience with Appium and mobile automation tools
- 5+ years of programming experience with TypeScript, JavaScript, Python, or Java
- Expertise with Git, GitHub, and GitLab version control workflows
- Experience configuring CI/CD pipelines and test scheduling using Jenkins
- Proficiency with Oracle and SQL database querying and validation
- 3+ years of Agile development, Scrum, and JIRA experience
- Experience with TestRail, Zephyr, or HP ALM
- Strong debugging, troubleshooting, analytical, communication, technical leadership, and team mentoring skills
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We provide customized data and analytics consulting services, including automation and software development for a sustainable and intuitive digital transformation.








