Lead Project Manager, eCOA

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Healthtech • Software
The Role
Lead Project Manager for eCOA programs overseeing full clinical trial lifecycle, managing timelines, budgets, risks, documentation, and stakeholder communications. Lead and develop PM staff, ensure SOP compliance, drive metrics and continuous improvement, support client meetings and business development.
Summary Generated by Built In

At Clario, a part of Thermo Fisher Scientific, we are transforming clinical trials through cutting-edge endpoint technologies and data solutions. As a Lead Project Manager within our eCOA function, you will play a critical role in leading complex client projects, ensuring delivery of high-quality services on time and within budget while fostering a strong customer-centric culture. You will also lead and develop Project Management staff, driving operational excellence and continuous improvement across programs.

What We Offer

  • Competitive salary and performance-based incentives

  • Comprehensive health and wellness benefits

  • Opportunities for career development and progression within a global organization

  • Collaborative, inclusive, and innovation-driven work environment

What You’ll Be Doing

  • Lead, mentor, and manage Project Management staff, including career development, training oversight, and performance management

  • Conduct quality reviews of system setups and project documentation to ensure compliance with SOPs and quality standards

  • Facilitate team communication through regular status meetings, workload monitoring, and forecasting activities

  • Define and track performance metrics to drive team efficiency and continuous improvement

  • Independently manage the full lifecycle of clinical trial programs, including planning, setup, monitoring, and closeout activities

  • Gather and translate customer requirements into actionable plans for cross-functional internal teams

  • Oversee study documentation, reporting, equipment distribution, and data archiving processes

  • Manage study timelines, budgets, and financial performance, including forecasting, scope changes, and invoice reconciliation

  • Identify risks proactively, implement mitigation strategies, and escalate issues as needed

  • Lead internal and external stakeholder interactions, including client communications and negotiations, to ensure alignment and successful delivery

  • Drive problem-solving initiatives to resolve customer issues and maintain clear issue tracking for timely resolution

  • Support cross-functional teams and contribute to operational readiness for new product or service initiatives

  • Participate in client-facing meetings, including investigator meetings, and support business development initiatives where required

What We Look For

  • Bachelor’s degree with demonstrated project management experience in the pharmaceutical or clinical research industry

  • 5–10 years of experience managing projects within drug development or a related field

  • Proven ability to lead, mentor, and develop team members

  • Strong knowledge of clinical trial processes and lifecycle management

  • Excellent organizational, prioritization, and time management skills

  • Strong interpersonal and communication skills, with the ability to effectively engage with internal and external stakeholders in English

  • Experience managing budgets, financial forecasts, and project scope

  • Detail-oriented with a proactive and solution-focused approach

  • Proficiency in Microsoft Office tools and project tracking systems

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Skills Required

  • Bachelor's degree with project management experience in pharmaceutical or clinical research industry
  • 5-10 years of experience managing projects within drug development or a related field
  • Proven ability to lead, mentor, and develop project management staff
  • Strong knowledge of clinical trial processes and lifecycle management
  • Experience managing study timelines, budgets, financial forecasts, scope changes, and invoice reconciliation
  • Experience conducting quality reviews and ensuring compliance with SOPs and quality standards
  • Ability to gather and translate customer requirements into actionable cross-functional plans
  • Excellent organizational, prioritization, and time management skills
  • Strong interpersonal and communication skills in English for internal and client interactions
  • Proficiency in Microsoft Office tools and project tracking systems

Clario Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clario and has not been reviewed or approved by Clario.

  • Leave & Time Off Breadth Time off is described as generous, including flexible PTO for some roles and up to 26–31 PTO days for eligible staff. The calendar includes 15 paid company holidays and a Winter Break.
  • Healthcare Strength Healthcare offerings include multiple medical plan options via Highmark with coordinated care navigation, plus dental and vision through established carriers. Employer HSA contributions and mental-health support broaden the package.
  • Inclusive Benefits Coverage Coverage highlights include domestic-partner eligibility, transgender-inclusive care, and HIV prevention/treatment. These inclusive elements are presented alongside broader inclusion commitments.

Clario Insights

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The Company
HQ: Philadelphia, NJ
6,733 Employees
Year Founded: 1972

What We Do

-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/

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