As a Lead Product Manager of the Travel Team you will play a key role in shaping the future of Going through building 0-1 product for the Going mobile app. Your focus will be on uncovering customer pain points, testing hypotheses, and translating insights into actionable product strategies and experiences that drive material business impact in the form of new paying members.
You are ambitious, with a honed product intuition, eager to dig into the travel problem space understanding the unique position Going has as a subscription product. You invest the least to learn the most. You are able to identify major assumptions and risks up front in order to build clear hypotheses for iterative learning.
As a key player in shaping our product vision, you’ll not only own your roadmap, but you proactively share lessons learned with others, so that the mistakes we collectively make are only new ones.
We’re a remote first company, so to be successful, you are comfortable with ambiguity, autonomy, and thinking through complexity in a way that results in clear and concise outcomes to the cross functional organization.
You’ll work with a talented team of full stack engineering, design and data science who expect you to use data and experimentation to guide your decisions, balancing risk-taking with the need to deliver impactful results in short cycles. Aside from your direct squad you’re exceptionally comfortable thinking about the go to market application of your products, partnering with Marketing, PR and Member Success.
We have some ambitious goals, but that's never stopped someone like you (or us)!
This is a huge opportunity to join a special (we’re bootstrapped and profitable) company at a key inflection point to surpass our members’ expectations and take their experience to new heights.
This role will report to the VP of Product.
What you bring to the table:
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Start-up & 0-1 Mentality: You have a track record of optimizing existing product lines, and building new, revenue-generating ones from the ground-up iteratively for consumer facing apps within a start-up environment.
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Ownership & Accountability: You do whatever it takes to move the team forward. You are laser focused on understanding, refining, and articulating the problem your team is solving, whether its big or small.
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Go Deep: When needed, you sweat the technical details, using them to enhance your strategic problem solving skills.
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Data Driven: You are hungry to dive into customer and business data to inform your decision making, or prioritize data where there are gaps. You invest the least to learn the most. You are able to identify major assumptions and risks up front in order to build clear hypotheses for iterative learning.
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Simplifying Complexity: You value clarity over verboseness. You strive to be efficient in all ways, from your daily cross-functional communication to the product experiences you bring to life.
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Big Picture Thinking: You are able to develop products that tie together member opportunities and what is most strategically sound for the business for the end to end product journey.
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No Ego: You work backwards from the business and customer goals, going where the data tells you to prioritize impactful outcomes. You don’t blur the lines between product intuition and personal biases.
Must have's:
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5-8 years of consumer facing mobile app Product Management experience
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Comfortable in a start-up environment and/or successfully launched 0-1 products end-to-end
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Proven track record of providing impactful product solutions and making data-driven decisions in the form of business performance outcomes
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Deeply familiar with experimentation frameworks and how to appropriately assign the right-sized methodology to the lifecycle stage of the product
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Close working experience and collaboration with the following roles: Front End Engineers, Back End Engineer, UX/UI Design, Data Science and Marketing
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Ability to proactively think through complex problems and bring others along for the journey with concise communication and storytelling
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Roadmap approach that is highly adaptable to the greater business context and leading indicators
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Must be legally authorized to work in the United States and plan to work full-time in the United States
Nice to have's:
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Strong understanding of the travel industry
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Subscription experience
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Proficiency with SQL
Benefits & Perks you’ll love…
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The salary range for this role is $200,000-$215,000 + equity
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100% remote work environment
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Bi-annual team retreats, with past destinations including Vancouver, Punta Cana, and Mexico City. We're heading to Washington DC this fall!
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Open vacation policy, with a 15-day minimum
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Comprehensive health, vision, dental, and life insurance
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401(k) with a 5% match
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$750/quarter remote work, wellness, and wisdom stipend
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Up to 12 weeks of paid family leave
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Meetup stipend when you cross paths with a co-worker
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Continuing education & development reimbursement
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Challenging problems to solve and an awesome team to collaborate with every single day
We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.
If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.
Compensation Range: $200K - $215K
What We Do
Supporting over 2 million members, we send you affordable international & domestic US flight deals daily, so you can invite the unexpected and never overpay on flights again.
Unlike automated flight alerts and “deals” sent out by way of affiliate links, we leverage innovative software and our team of human flight experts to send out rigorously-vetted, high-quality deals that are worth our members’ time and money.
We’re so much more than crusaders for cheap flights, and our numbers prove it.
- 2 million: Members to date, growing every day
- 100%: Our average year-over-year revenue growth set to continue on this trend
- $100 million: Total airfare our deals have helped members save.
- $31,000: The largest member savings in one purchase occurred when our members bought 5 plane tickets to Bali when we sent out a mistake business class fare.
- 263,009: Miles, our most prolific member, has traveled with the 20 Going deals she has purchased.
- 30+: Number of proposals have happened on SCF trips… that we know of.
- Countless: Memories and stories created through our members’ trips.
We’re making travel dreams more attainable for everyone, one deal at a time. We're a 100% remote team with members all over the world. If “to travel is to live” resonates with you and your background seems like it could be a fit for one of our positions, we’d love to hear from you!
Why Work With Us
At Going, stuffy corporate jargon and the 9-5 rules aren’t for us. We’re not just a company that searches for flight deals, we’re travelers too, & we love sharing with our members and finding ways to connect because we’re always inviting the unexpected no matter when or where you work. We have big plans and our team is ready to grow!
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