Grab

Lead Product Manager, Business Platform

Reposted 18 Days Ago

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DKI Jakarta, Gambir, DKI Jakarta, IDN

In-Office

Senior level

Fintech • Logistics • Mobile • Payments • Software • Transportation

The Role

The Lead Product Manager will develop and oversee the API platform strategy, collaborate on GTM efforts, and ensure merchant needs are met through continuous improvements and developer relations.

Summary Generated by Built In

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Business Platform Tech Family (BP TF) is a platform TF with the mission to create an easy-to-use platform that empowers every business in Southeast Asia to connect with Grab consumers.

Get to Know the Role

We are seeking an experienced and technically experienced Lead Product Manager to join our Business Platform team. This is an individual contributor role focused on empowering our valued merchant partners by building and scaling API platforms that enable seamless integration with Grab's ecosystem. You will oversee the strategy, development, and optimization of APIs and developer tools designed for merchants, POS systems, and third-party integrations. This is a critical position with a significant impact on our merchant ecosystem and Grab's platform capabilities. You will be based in our Jakarta office, reporting to the BP Product Management.

The Critical Tasks You Will Perform

Develop and own the product vision, strategy, and roadmap for Grab's API platform, ensuring alignment with merchant needs and business objectives.
Collaborate with cross-functional teams (Tech, Business) to define and execute the go-to-market (GTM) strategy for API products, including partnerships, developer documentation, sandbox environments, and integration support.
Understand merchant needs and use cases through direct user research, data analysis, and collaboration with technical and business stakeholders.
Work closely with engineering teams to design, build, and scale APIs, SDKs, and developer tools to ensure Grab's API platform remains competitive.
Monitor API performance metrics such as adoption, engagement, and retention to inform product decisions and continuous improvements.
Advocate for developer-first experiences by ensuring robust documentation, low-friction onboarding, and smooth integration processes.
Embrace AI and LLM in your daily work and product design.

Qualifications

What Essential Skills You Will Need

5+ years of experience in Product Management, with a focus on API platforms, SDKs, or developer tools.
Experience with designing and executing GTM strategies for API products, including monetization and adoption plans.
Technical expertise or familiarity with API design, POS systems, and integrations.
Demonstrated ability to define product strategy, analyzing product impact, build roadmaps, and track platform KPIs.
Experience with developer relations, including preparing educational materials, and supporting API consumers.
Ability to manage API lifecycle, including design, development, testing, and retirement, while ensuring alignment with business objectives.
Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, or Business) or equivalent practical experience.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.