Who We Are
CreateFuture is a (Version 1 company) and AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.
We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.
Our UK Benefits
- 35 days leave (including bank holidays).
- Private medical insurance.
- Enhanced parental and adoption leave.
- Financial coaching + 5% pension match.
- 40 hours of paid learning and development.
View our full list of UK benefits.
CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row.
Join us on our journey. Let’s create tomorrow, together, today.
The Role
Contract - 1 month duration - This is a 1 month contract and not a permanent position
CreateFuture are looking for a collaborative and pragmatic Lead Product Manager to join our growing team and help us define and develop an exciting array of products over a variety of industries, technologies and domains.
Our Product Managers are responsible for working with senior leadership, our internal design and engineering teams and our clients to help define and implement product strategies that are consistent with our clients’ vision. This can be from early stage research and market analysis through to development, delivery and iteration.
As we rapidly scale, we’ve identified an exciting opportunity for a Lead Product Manager to help support our growth.
This person will be responsible for shaping and leading client engagements. We have a variety of clients across many industries all of whom look to us to provide leadership and guidance.
You will rapidly gain their trust and guide them toward a valuable customer focused outcome. To do this you’ll use your deep understanding of product management methodologies and a consistent application of good practice.
You will also be responsible for the wellbeing of a team of product managers. You will help embed good practice and coach your team in client management techniques and the application of product management.
Does this sound like you? Do you have experience in developing Product Managers and a passion for the craft of Product Management? Do you have an empathetic leadership style with a focus on coaching each person to help grow their career and skills? If so, we’ve got a great role for you to stretch your wings and see what you’re really capable of.
What you’ll be doing:
- Process Mapping: Experience in Service Blueprinting, Service Design and Customer Journey Mapping.
- We’re looking for hands-on experience using AI within build projects, for example, creating agents, orchestration layers and autonomous processes, rather than simply using tools like ChatGPT for everyday productivity.
- International Stakeholder Management: This is a nice-to-have rather than essential.
- Lead clients through their digital transformation journey, ensuring long term lasting relationships are made with key decision-makers
- Working with the team to improve, shape and structure the Product Management ways of working
About you
- Passionate about Product Management as a discipline and keen to keep up to date on emerging trends, as well as experimenting with new tools and techniques
- Recent relevant experience of leading product focused engagements
- Knowledge and experience of Product Management frameworks and approaches for continuous discovery and delivery
- Have experience of product research and collecting evidence to support value propositions
- Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients.
- Practical experience applying AI to products, services or delivery, with a good understanding of how AI can create value for clients.
- Experience mentoring, coaching and developing Product Managers and supporting the growth of product capability.
- Have experience of using data to help drive decisions and steer the direction of the product towards the client’s north star
- Knowledge of web and mobile technologies and practices
- Experience leading or supporting client discovery, workshops and product strategy, translating business needs into digital solutions.
- Be comfortable with ambiguity and help provide clarity in all situations
Bonus points if you:
- Have experience shaping or delivering AI-enabled products, services or propositions, from early discovery through to live products.
- Understand the opportunities and limitations of LLMs, generative AI and agentic systems, and can translate these into meaningful customer and business outcomes.
- Have experimented with AI-native product development, using AI to accelerate research, discovery, prototyping, analysis, documentation or decision-making.
- Can identify where AI agents or automation could change a customer journey, business process or product experience, rather than simply adding AI features to an existing product.
- Understand some of the new product considerations AI introduces — including evaluation, trust, human oversight, data, governance and responsible AI.
- Are proactive about new AI capabilities, tools and ways of working, and enjoy helping others build their confidence and capability too.
You don’t need to arrive as an AI expert. If you haven’t yet had much opportunity to put AI into practice, that shouldn’t stop you applying. What matters to us is curiosity, a willingness to experiment and excitement about how AI is changing products and the craft of Product Management. Everyone at CreateFuture undertakes AI-native training, and we’ll support you to build these capabilities and put them into practice.
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Our hiring processWe try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It usually looks like this:
- Call with our Talent Acquisition Team
- Role specific capability interview
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
Inclusion at CreateFutureWe believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!
Skills Required
- Recent relevant experience leading product-focused engagements
- Knowledge and experience with Product Management frameworks and continuous discovery and delivery
- Experience conducting product research and collecting evidence to support value propositions
- Experience working within a digital transformation and AI consultancy, delivering technology solutions to enterprise clients
- Practical experience applying AI to products, services, or delivery
- Experience mentoring, coaching, and developing Product Managers
- Experience using data to drive decisions and steer product direction
- Knowledge of web and mobile technologies and practices
- Experience leading or supporting client discovery, workshops, and product strategy
- Ability to translate business needs into digital solutions
- Ability to work comfortably with ambiguity and provide clarity
- Experience shaping or delivering AI-enabled products, services, or propositions
- Understanding of LLMs, generative AI, and agentic systems
- Experience with AI-native product development
- Understanding of AI evaluation, trust, human oversight, data, governance, and responsible AI
What We Do
CreateFuture was built to take action. With our 500-strong team of software engineering, strategy and design experts, across Edinburgh, Leeds, London and Manchester, we’re determined to get you exactly what you need. As with our past clients, we get to the root of your challenge and do everything it takes to create positive solutions by building digital products and services that solve problems. With years of experience helping catalyse major organisations into action, our rapid growth has been driven by people who seek to understand before they solve. We care about our craft. We challenge each other by asking, “Why not?”. And we’re proud to collaborate and partner with the likes of PayPal, adidas, FanDuel, Money Saving Expert, Penguin Random House, Yorkshire Building Society and more. With CreateFuture, our people are at the forefront of every outcome and we know that a strong team dynamic is critical to success, so we’ll be there for you every step of the way. We draw on their unique skills for problem-solving – and helping your teams unleash their potential too. Put simply, we want to be an organisation that people want to work for and want to work with. You don’t need to have all the answers. Share your problem and we’ll go from there. Let’s create something incredible, together, today.
