Giving retailers the power to own their most valuable asset – their customer relationships.
The Role
Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.
With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success.
Our mission: Enable brick-and-mortar retailers to thrive in a digital world.
Position Summary:
Swiftly is seeking a Lead Product Designer to help elevate the quality, innovation, and impact of our digital products. This role will craft intuitive, effective experiences while navigating the complexities of the grocery and retail ecosystem — including commerce, loyalty, and advertising platforms. We’re looking for a designer who combines strong craft and strategic thinking with a forward-looking mindset, leveraging emerging tools like AI-assisted design and development to accelerate and enhance the work. This is a highly collaborative role, partnering closely with product, engineering, and research to create impactful solutions for our customers and business.
Responsibilities Include:
- Design exceptional user experiences and interfaces across web and mobile platforms, informed by research, analytics, and business goals
- Confidently use and experiment with modern design and prototyping tools — including Figma, Adobe Creative Cloud, and emerging AI-assisted tools like Cursor, Magician, or Uizard — to deliver high-quality work efficiently
- Collaborate with product managers, engineers, and stakeholders to shape product strategy and define the user experience vision
- Translate complex workflows and data into intuitive, elegant designs — particularly in commerce, loyalty, and advertising tooling domains
- Design thoughtful interfaces for internal and external ad tooling products, supporting campaign creation, management, and reporting workflows
- Plan, conduct, and synthesize user research (e.g., surveys, interviews, usability tests) to validate hypotheses and guide design decisions
- Help evolve and scale our design system and processes, ensuring consistency and efficiency across all touchpoints
- Communicate and present design decisions effectively at all levels of the organization
- Stay current on industry trends and bring fresh ideas, including how AI and automation can support and enhance design practice
- Contribute to building a strong design culture within the organization
- Other duties as assigned
Required Qualifications:
- 5+ years of experience designing and shipping consumer-facing web and/or mobile products, with at least some experience in Ad Tech
- Strong portfolio showcasing exceptional UX/UI skills across platforms, including examples of designing ad tooling or other enterprise-level workflows
- Expertise in Figma, Adobe XD, and other modern design/prototyping tools, plus experience integrating AI-powered tools to improve workflows and outcomes
- Familiarity with coding concepts or working alongside developers using tools like Cursor, Copilot, or similar AI-assisted development tools
- Solid experience designing and maintaining scalable design systems for multi-channel platforms
- Proficiency in translating research insights and analytics into impactful design solutions
- Ability to thrive in ambiguous, fast-paced environments while balancing long-term vision with short-term needs
- Excellent communication and presentation skills, with the ability to articulate design rationale clearly
- Creative thinker who is unafraid to challenge convention and push for innovation
- Direct experience designing advertising platforms, campaign management tools, or related ad-tech products
- Must be authorized to work in the United States without the need for current or future visa sponsorship
Preferred Qualifications:
- A mix of startup and large software company experience, comfortable navigating different scales and cultures
#LI-Remote
Note: We are unable to sponsor or take over sponsorship of employment visas at this time.
Working For Swiftly
We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.
Every Swiftly employee:
-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment
-Takes ownership of their domain from the ground up, from inception through deployment to customers
-Leaves their ego at the door and ensures the best idea leaves the room
-Is always experimenting with new technologies and learning new skillsets
If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you.
Equal Opportunity Employer
Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.
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The Company
What We Do
Swiftly is a leading provider of technology and solutions for retailers worldwide. Founded in 2018, Swiftly offers innovative solutions that drive engagement and enable retailers to own the digital relationship with their customer. Swiftly’s Retail Tools, Mobile Platform, Analytics and Insights, and Retail Media Network are integrated into a unified platform, which enables retailers to accelerate sales and build loyalty while empowering brands to reach more shoppers and amplify campaigns reaching more customers by using their own 1st party data. Trusted by hundreds of iconic brands, Swiftly is democratizing the retail industry and giving retailers the technology they need to compete in today’s crowded marketplace.
Why Work With Us
We’re building a culture where personal and professional growth drive business growth. Make an impact on customers and community, work with cool technology and build things that impact millions of customers every day.
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