AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running.
Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search.
Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo.
About the RoleWe're looking for a Lead Product Designer who's excited about shaping the future of AI Search. In this role, you'll build products that help brands succeed as AI agents become the main way people discover them. You'll own large portions of our platform experience - from search visibility tools to last-mile editing experiences - that are fundamentally changing how marketing teams drive revenue in the AI era.
You thrive on moving fast while tackling complex information architecture challenges. You'll prototype rapidly using tools like Cursor and Figma Make, working directly with content and marketing teams to build intuitive and delightful experiences.
Key ResponsibilitiesOwn end-to-end product design for core platform features, from initial concept through launch and iteration based on user feedback
Partner with product and engineering leads to translate AI search visibility challenges into elegant design solutions that content teams actually want to use
Design intuitive workflows for complex tasks like content gap analysis, AI agent optimization, and multi-channel content publishing
Create information hierarchies and data visualizations that make sense of large datasets without overwhelming users
Build and maintain our design system while establishing patterns that scale across different user personas and use cases
Conduct user research with content teams, SEO professionals, and marketing leaders to understand their workflows and pain points
Prototype rapidly to test assumptions and validate design decisions with real users before engineering investment
Collaborate with customer success to understand how teams actually use our platform and where they get stuck
Help define product strategy by identifying opportunities where better design can directly impact customer outcomes
Mentor junior designers and contribute to building a design culture focused on measurable business impact
6+ years of product design experience with at least 3 years working on B2B SaaS platforms
Portfolio demonstrating your ability to simplify complex workflows and data-heavy interfaces
Experience designing for technical audiences while maintaining accessibility for non-technical users
Strong understanding of content management systems, SEO tools, or marketing technology platforms
Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git
Track record of shipping products that directly impact business metrics and user adoption
Ability to work autonomously while actively seeking feedback and collaboration
Excellent written and verbal communication skills with the ability to articulate design decisions to stakeholders
Comfort with ambiguity and the ability to define structure where none exists
Genuine interest in how AI is changing search, content discovery, and digital marketing
Extreme Ownership
Quality
Curiosity and Play
Make Our Customers Heroes
Respectful Candor
Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!
Skills Required
- 6+ years of product design experience
- At least 3 years of experience working on B2B SaaS platforms
- Portfolio demonstrating the ability to simplify complex workflows and data-heavy interfaces
- Experience designing for technical audiences while maintaining accessibility for non-technical users
- Strong understanding of content management systems, SEO tools, or marketing technology platforms
- Fluency with modern prototyping tools such as Cursor, Bolt, or Claude Code
- Comfort with design and collaboration environments such as Figma and Git
- Track record of shipping products that impact business metrics and user adoption
- Ability to work autonomously while seeking feedback and collaboration
- Excellent written and verbal communication skills
- Comfort with ambiguity and defining structure where none exists
- Genuine interest in AI, search, content discovery, and digital marketing
AirOps Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AirOps and has not been reviewed or approved by AirOps.
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Healthcare Strength — Healthcare coverage is described as fully covered across medical, dental, and vision, minimizing out-of-pocket costs for employees. Feedback suggests this level of coverage is a standout element of the total rewards.
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Leave & Time Off Breadth — Time-off provisions include unlimited PTO alongside generous parental and family leave, supporting flexibility during both everyday and major life events. Feedback suggests these policies enhance work-life balance.
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Equity Value & Accessibility — Equity is consistently included across roles and positioned as a meaningful component of total compensation in a fast-growing startup context. Feedback suggests this upside strengthens overall pay perception.
AirOps Insights
What We Do
Build your AI growth engine. AirOps lets you easily build and scale AI workflows to crush your growth targets. Build with 40+ AI models, retrieval, and data sources or launch one of our proven playbooks.
