Lead Product Designer, Geo, Search & Discovery

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the Team

We are a team of product designers spread across different workstreams: navigation, maps, search, crowdsourcing map data such as POI and imagery, Internet of Things (IoT), and tools using the latest technology such as computer vision and machine learning to help develop the best maps for South East Asia. That said, we roll up to a larger design family of content designers, design research strategists, UX engineers, and Design Ops. About 150 people in total!

Get to know the Role

As a Lead Product Designer on the Geo team, you will advance product design quality in the maps platform focuses on search and discovery experiences for the Grab consumer super app. You will work in a highly collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We’re looking for exceptional designers who are excited by the opportunity to have a major impact on how millions of people across Southeast Asia interact with Grab.

The Day-to-Day Activities

• Ensure we build the right solutions - addressing value, usability, feasibility and viability, and negotiating any necessary trade-offs with minimal waste, while safeguarding goals.
• Confidently defend design decisions and effectively convince senior stakeholders.
• Drive collaboration across domains, functions and teams; facilitating their alignment and efficiencies by driving discussions, workshops and exploration.
• Drive problem exploration, solution discovery and solution delivery across teams; displaying autonomy to work and navigate complexity independently.
• Act as a force multiplier by helping designers in adjacent teams deliver better work.
• Develop problem-framing approaches, establishing new starting points that lead to new kinds of solutions, affecting strategic thinking, not just execution, across teams.
• Collaborate closely with the design research operations team to confirm the assumptions of your design.
• Design simple solutions to particularly complex problems; knitting together multiple ‘products’ in an experience and unlocking new value.
• Produce visual design that elevates the quality, consistency, and credibility of user experiences.
• Use a variety of prototyping tools and methods to create highly interactive and realistic prototypes with complex functionality.

Qualifications

The Must-Haves

• Min of 6+ years of product design experience in consumer design.
• An excellent portfolio demonstrating design process, shipped work and impact with a strong design sense. Evidence of exceptional design ability is a must.
• Ability to craft strong design presentations and storytelling by keeping our users in mind.
• Adept at solving complex problems and great attention to detail.
• A strong track record of iterative design, working closely with product tech and business partners from inception through implementation.
• Excellent fundamentals in interaction and visual design craft and practice.
• Experience coaching others in interaction design, visual design or prototyping.
• Excellent knowledge of mobile and front-end web standards and development.
• Must be proficient and highly skilled in Figma, photoshop, illustrator and other design tools.

The nice-to-haves

• Experience in Service Design, User Research, Front-end Development, Accessible.
• Have experience designing search and maps products.
• Design or Design Systems are all a plus.
• Good command of Mandarin Chinese and verbal and written communication skills in English.

Portfolio Requirements
Please provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow and demonstrate how you go from problem discovery to launch.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.