Senior Product Designer (f/m/d)

Posted 5 Days Ago
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Berlin
Senior level
Logistics • Software • Transportation
The Role
The Lead Product Designer at Forto will shape the design vision and strategy in logistics and supply chain management. Responsibilities include collaborating with cross-functional teams, mentoring designers, delivering user-centric designs, and advocating for strong user-focused solutions using advanced technologies such as GenAI.
Summary Generated by Built In

What if… your work empowered change in an industry that essentially impacts the prosperity of the entire world? Forto is in business to exactly do that – disrupt logistics! Simplifying global trade has been our mission from day one. Our exponentially growing team of technology and logistics experts forge ahead each day to deliver a highly transparent, frictionless, and sustainable digital supply chain while chasing our moonshot goal of achieving climate-neutral operations by 2025.

In our Product department we solve the biggest challenge of global logistics and supply chain management: reducing the industry's high complexity with a digital and sustainable approach. We set a clear mission to make shipping products as easy as sending emails and follow a collaborative process for a superior customer experience. We design tech-enabled solutions and operations to make innovative, sustainable logistics accessible to everyone.

Your role: Designing the future of global trade

Join us in our mission to simplify global trade. At Forto, our design team crafts exceptional end-to-end experiences that streamline the entire process — from quotation and booking to document management, tracking, proactive exception handling, and supply chain data analytics. You will work on the logistics experience of the future by integrating automation and collaborative tasks with GenAI, ensuring a seamless flow of goods worldwide.

Your role

We’re on a mission to simplify global trade. To achieve this goal, Forto’s design team creates excellent end-to-end experiences, covering the entire process chain from quotation, booking, document management, and tracking and tracing to proactive exception handling, invoicing, and supply chain data analytics. Together we push the boundaries of design quality in B2B to make our product experience feel simple, trustworthy, and human. 

We are looking for an accomplished Senior Product Designer to work on products that serve clients, partners, and operation teams worldwide. The right candidate likes to work autonomously and enjoys impacting in a complex and changing environment.

You will

  • Develop a strong, user-focused point of view on your product area and advocate for user needs collaboratively.
  • Own the end-to-end design process for a variety of initiatives.
  • Formulate hypotheses with Product Managers, run experiments, and turn conceptual ideas into high-quality design solutions.
  • Work closely with cross-functional teams and Business Stakeholders to help define feature requirements based on empirical data, usability findings, market research, and proven user-centered design principles.
  • Create design deliverables including user flows, interaction, and visual design.
  • Drive experimentation and create prototypes from low to high fidelity.
  • Measure the success of your solutions, using both - qualitative and quantitative methods, and iterate when needed.
  • Collaborate with engineers to reach high-quality implementation.
  • Conduct user research and gather insights to identify opportunities and generate solutions.
  • Communicate design decisions to relevant stakeholders.
  • Actively contribute and shape the future of Forto’s design system.
  • Help grow our design team, improve processes, and provide mentorship to more junior designers.

What you bring

The ideal candidate for this role is comfortable in a fast-paced, dynamic environment and eager to learn with us as we change the future of global trade.

  • 5+ years experience with end-to-end product design (Product/Growth, B2B experience preferable)
  • Ability to think through complex interactions
  • Problem-solver mindset, focusing on outcomes over output
  • Sharp understanding of how design decisions impact business objectives and KPIs
  • Experience in planning, designing, running, and analyzing User Research activities
  • Experience in validating design solutions using qualitative and quantitative methods 
  • Ability to articulate design decisions, with an iterative mindset and openness to learn and adapt
  • Experience in working with Figma and design systems
  • Strong communicator (verbal and written) and user advocate
  • Proactive and comfortable working autonomously 
  • Fluent in English

Please provide a link to your portfolio (alternatively 2 selected case studies) with your application

Forto is an internationally growing company
  • Company language: English
  • 17+ offices across Europe & Asia
  • 800+ employees
  • 30+ nationalities represented
  • 2500+ customers

Watch more about us

Read more about us

Team:

  • At our core, we are in love with progress and cannot cope with the standstill.
  • We are constantly striving for ways to be even better tomorrow. We are facilitators, we are explorers, we are visionaries.
  • Forto provides a sense of belonging, where everyone has equal access to opportunities, career advancement and recognition. It stands for a workplace where people from all walks of life, with diverse perspectives and experiences can do their best work, while being their authentic selves. That’s why we encourage people of all backgrounds, genders, ages, races, religions, and abilities to apply for our opportunities!


Work Life:

  • Experience a company culture where we work on eye level and knowledge sharing, as well as mentoring is on our daily agenda.
  • We love our work and tackling business challenges but also believe in the importance of having a healthy balance with our personal life. That's why we appreciate a flexible work setup that fits around family, friends, and physical health.
  • We have the freedom to work in a hybrid setup.


Company Offering:

  • Sustainability Team
  • Emission Offsetting
  • Green Energy
  • Organic Food
  • Paperless Office

  • Inspiring Office Spaces
  • Flexible Working Hours
  • Team & Company Events
  • Hybrid Work 

  • Peer Learning Program
  • Mentorship Program
  • Leadership Training
  • L&D Budget

  • Best Onboarding Program
  • Visa & Relocation Support
  • Remote Onboarding
  • Buddy Program

Top Skills

Genai
The Company
Berlin
618 Employees
On-site Workplace
Year Founded: 2016

What We Do

Forto was founded with the vision to deliver a highly transparent, frictionless, and sustainable digital supply chain. Forto platform technologies address the entire process stream, from offer, booking, document administration, tracking and tracing to pro-active exemption processing and analysis, supporting our customers with greater visibility, insight, and control. Leading manufacturers and e-commerce brands are among the 2.500 customers using Forto’s digitally-focused offerings as part of their supply chain delivery. Headquartered in Berlin, Germany, the company currently has more than 900 employees with 21 locations across Europe and Asia including offices in Berlin, Milan, Ho Chi Minh City, Singapore, Hong Kong, and Shanghai. Forto's privacy policy: https://forto.com/en/privacy-policy/ Our imprint: https://forto.com/en/imprint/

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