Lead Product Designer (Bangalore, India)

Reposted 15 Days Ago
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Bengaluru, Karnataka
In-Office
Mid level
Artificial Intelligence • Information Technology • Software
The Role
As a Lead Product Designer, you will drive user research, collaborate on product roadmaps, present designs, and leverage analytics to enhance user experience.
Summary Generated by Built In

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re looking for an experienced Product designer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bengaluru office. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work.

  • You have spent at least three years of experience designing modern applications with user-centric design principles.

  • You have worked on B2B SaaS applications and have a good understanding of conversational experiences.

  • You can stay on top of non-functional requirements and can build scalable design systems, responsive layouts and accessible experiences.

  • You have hands-on experience using design tools like Figma, Sketch, Adobe XD, or Illustrator every day to get work done.

  • You can collaborate with a team full of opinionated people and stay unbiased while presenting your ideas during brainstorming sessions.

  • You should be able to improvise and make quick design decisions while leveraging basic design principles and common sense.

  • You need to come in with a growth mindset and push yourself to get better every day.

  • You have taken the time to read and understand our cultural values. Most importantly, you can collaborate with your teammates without acting like a jerk.

What you’ll do (responsibilities)
  • Drive user research programs. You will partner with product managers to do user research interviews with real-world customers and work iteratively to refine the product over time.

  • Collaborate with product and engineering: You will co-own the product roadmap with the rest of the product and engineering teams and influence what gets prioritized for upcoming quarters.

  • Present your work to the team. You will meet with the team and our customers to present user journeys and walkthroughs to help them understand how our product works end-to-end.

  • Make decisions using product analytics. You will leverage all kinds of data at your disposal to make informed decisions about user experience and product capabilities.

  • Publish best practices. If you have a passion for writing, you can publish our design practices and discoveries on our Atomicwork blog.

  • Self-direct your work and co-own the product. You will act as an owner of the product and will have autonomy and responsibility to do what’s right for the customer.

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

  • Agency: Be self-directed. Take initiative and solve problems creatively.

  • Treat: Hold a high bar. Sweat the details. Build with care and discernment.

  • Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

  • Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

  • Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

  • Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

  1. Fantastic team —the #1 reason why everybody joins us.

  2. Hybrid work — balance between working from the office and home.

  3. Convenient offices — well-located offices spread over five different cities.

  4. Flexible work timings — you get to decide how you want to work.

  5. Paid time off — Unlimited sick leaves and 24 days off every year.

  6. Health insurance — comprehensive health coverage for your entire family.

  7. Great hardware — premium Apple hardware to help you do your best work.

  8. Flexible allowances — with hassle-free reimbursements across spends.

  9. Team events — we cover team meet-ups and celebrations for milestones.

  10. Annual outings — for everyone to have fun together.

What next (applying for this role)
  1. Click on the apply button to get started with your application.

  2. Answer a few questions about yourself and your work.

  3. Wait to hear from us about the next steps.

Do you have anything else to tell us? Email [email protected] and let us know what’s on your mind.

Top Skills

Adobe Xd
Figma
Illustrator
Sketch
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The Company
HQ: Palo Alto, California
112 Employees
Year Founded: 2022

What We Do

Atomicwork is the leading provider of agentic service management solution, empowering IT teams to achieve more for their business.

Our unified and modern service management platform combines AI Agents, Modern Service Platform, and AI Automation Engine to simplify enterprise support and service operations to drive business growth.

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