Most customer data is a lie by omission.
Every consumer brand wants to know its customers. Unfortunately, almost none actually do. Data is scattered across a dozen systems, half of it contradicts the other half, and "insights" teams are forced to act on incomplete guesses. We started Amperity ten years ago because that gap—between what a brand believes about its customers and what is true—is the most expensive problem in the industry, and nobody had solved it.
With a lot of hard work and a little bit of luck, we did. Our patented identity resolution takes billions of messy, conflicting records and resolves them into an accurate picture of a real human being—in hours, not months. That’s not a feature; it’s the foundation everything else stands on. It’s why more than 400 brands—like Alaska Airlines, Wyndham Hotels & Resorts, DICK’S Sporting Goods, Virgin Atlantic, and Brooks Running—trust us with the one thing they can’t afford to get wrong, and why IDC named us a Leader in the category in 2026.
Now we’re doing something harder. We’re rebuilding Amperity as an AI-first company—not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry’s first identity resolution agent, then the first enterprise Customer Data Agent that turns a plain-language question into a live segment without waiting on an engineering queue. The bet underneath all of it is simple, and we think it’s correct: The potential of AI will not be realized for a brand until it’s grounded and activated against a true, unified view of the customer. The market at-large is focused on intelligence, and we are focused on being the ones who can make it trustworthy.
So here’s the honest pitch. If you want a tour of a category that’s already been figured out, this isn’t it. If you want to help decide what the next version of an entire industry looks like—alongside people who are remarkably exceptional at what they do, solving a problem that requires deep, sustained focus—this is one of the few places that work exists. Our goal is to build a highly impactful, generational business.
We measure our success by one standard: whether what we build moves the business. Return on cognition, not return on hype. If that’s how you want to be measured, we would love to speak with you.
The RoleAs a Lead Pre-Sales Solutions Consultant, you will lead the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help them understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help them understand how Amperity will fit within their ecosystem to enable their key use cases.
Interesting Problems- Support Field Sales Efforts: Perform technical qualification and solutions consulting for prospects by developing a thorough understanding of their business and technical requirements.
- Act as Technical Product Expert: Continuously learn the platform capabilities in depth, and use that knowledge to provide real-time expert guidance on its applicability to customer ecosystems and use cases.
- Serve as a strategic thought partner for the EMEA region, collaborating with sales leadership to adapt pre-sales motions, positioning, and messaging to local market dynamics.
- Solution Presentations: You will combine your technical breadth and creative mind to present compelling solution overviews and demonstrations that convey the value of the Amperity platform in a manner that is relevant to the prospective client, and easy to understand.
- Provide Collaboration and Support: Partner with Account Executives thru the entire sales cycle, including discovery, platform demonstrations, architecture sessions, use case sessions, and solution scoping.
- Collect and Share Lessons Learned: Share critical technical experience with the rest of the Presales, Product, Marketing, and Solutions Engineering teams, both formally and informally.
- Be a thought partner on ideating and building ways to use AI to streamline Solutions Consulting work
- Collaborate with partner and SI ecosystems (e.g., consulting firms, agency partners, technology alliance partners) to co-sell and expand Amperity's reach in EMEA.
- Contribute to field marketing efforts including industry events, webinars, and thought leadership content relevant to the EMEA market.
- Transition Closed Business To Client Services: Use technical documentation and associated processes to migrate new business opportunities from pre-sales to post-sales.
- Support post-sale account growth by partnering with Customer Success and Account Executives on expansion opportunities, upsell scoping, and technical guidance for existing customers.
- Influence Product: Provide feedback to engineering about product feedback (successes and failures) in the field in order to incorporate new/improved functionality into the product.
- RFPs and RFIs: Responsible for responding to technical and solution related aspects of prospect RFI’s and RFP’s
- Effectively Leverage Amperity Resources: Responsible for engaging key Amperity resources (Services, Product, Security, etc) at the right times within a sales opportunity and providing the relevant information to set them up for success.
- Minimum 12+ years experience in customer-facing roles in the marketing technology or data analytics domain.
- Minimum 5+ years experience in marketing technology, customer data management, data manipulation, database management, or business intelligence tool configuration and programming.
- Awareness of modern data driven marketing practices.
- Strong analytical and problem-solving skills.
- Strong skills in data analysis/manipulation.
- Learning Mindset - Curious about technology and how it works.
- Client-focused attitude — a customer advocate.
- Ability to creatively explain and present complex concepts in an easy to understand manner.
- Experience with data related technology - SQL, databases, data integration tools, APIs, Machine Learning.
We offer all the benefits you’d expect from a great place to work: 100% healthcare coverage, 28 days of Annual Leave (inclusive of the usual public holidays in England and Wales), a communications stipend, and the flexibility to do your best work in a modern, comfortable working space. We provide an inclusive environment where you’ll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence.
Amperity values diversity. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Skills Required
- Minimum 12+ years experience in customer-facing roles in marketing technology or data analytics
- Minimum 5+ years experience in marketing technology, customer data management, or business intelligence tool configuration
- Strong analytical and problem-solving skills
- Experience with data related technology (SQL, databases, APIs, Machine Learning)
Amperity Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amperity and has not been reviewed or approved by Amperity.
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Fair & Transparent Compensation — Pay is considered market-competitive and structured, with clear processes and pay transparency. Offers are often seen as fair without extensive negotiation.
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Equity Value & Accessibility — Equity is broadly included alongside cash, with new-hire stock options for all employees and eligibility for bonuses. This ownership component is a meaningful part of total compensation.
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Healthcare Strength — Health, dental, and vision coverage is comprehensive with 100% of employee premiums covered and additional wellness programs. Mental health resources, life and pet insurance, and strong coverage are frequently highlighted.
Amperity Insights
What We Do
At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.
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