Lead, People Operations

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote or Hybrid
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
Manage international employee onboarding, HR operations, employee records, HR systems, policies, and SOPs. Lead engagement initiatives, internal communications, employer branding content, and employee experience improvements across offices and remote teams. Track onboarding, engagement, and operational metrics while partnering with managers and employees to improve processes and maintain a consistent employee experience.
Summary Generated by Built In
About

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

Role
  • Manage employee onboarding across different countries, ensuring new hires are set up and integrated into their teams from day one

  • Develop and improve onboarding processes, employee guides, HR policies and internal communications

  • Plan and execute employee engagement initiatives, including team events, recognition programmes and company-wide activities

  • Manage employer branding on LinkedIn, including company culture content, employee stories, new hire announcements and team updates

  • Work with managers and employees to identify gaps in the employee experience and implement improvements

  • Oversee day-to-day HR operations, including employee records, HR systems, documentation and employee enquiries

  • Develop and maintain HR processes and SOPs to ensure a consistent employee experience across offices and remote teams

  • Track onboarding effectiveness, employee engagement and HR operational performance to identify areas for improvement

Requirements
  • 5+ years of experience in HR Operations, People Operations or Employee Experience

  • Experience managing employee onboarding and developing HR processes across multiple teams or locations

  • Experience planning and executing employee engagement initiatives and internal communications

  • Experience managing employer branding content on LinkedIn or other professional platforms

  • Strong understanding of HR operations, employee lifecycle management and HR systems

  • Strong written and verbal communication skills in English

  • Strong organisational skills, with the ability to manage multiple initiatives and deliver independently

Nice to Have
  • Experience working in a technology company or fast-growing startup

  • Experience supporting international or remote teams across multiple countries

  • Experience developing employer branding strategies and employee-focused content

  • Experience implementing or improving HR systems, workflows and automation

Skills Required

  • 5+ years of experience in HR Operations, People Operations, or Employee Experience
  • Experience managing employee onboarding and developing HR processes across multiple teams or locations
  • Experience planning and executing employee engagement initiatives and internal communications
  • Experience managing employer branding content on LinkedIn or other professional platforms
  • Strong understanding of HR operations, employee lifecycle management, and HR systems
  • Strong written and verbal communication skills in English
  • Strong organisational skills and ability to manage multiple initiatives independently
  • Experience working in a technology company or fast-growing startup
  • Experience supporting international or remote teams across multiple countries
  • Experience developing employer branding strategies and employee-focused content
  • Experience implementing or improving HR systems, workflows, and automation
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The Company
HQ: Petaling Jaya
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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